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Having issues setting up Dante on my windows PC with Cubase 10

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plikestechno
Joined: May 27 2017
Posts: 15

Having issues setting up Dante on my windows PC with Cubase 10

plikestechno
June 08, 2020 - 08:50 am

Hey everyone. Trying to get sound moving around with dante and eventide as my soundcard for my computer and am having problems.

At first, i followed the dante instructions for routing. In dante controller, I sent the first 4 transmits from the computer to the 4 receives on the eventide and the first 4 receives on the computer to the first four transmits on the eventide. You cant send the wrong thing to each other in dante controller so the problem cant be there.

In the eventide in direct connection i sent two channels from analog to dante A and then two channels from dante A to analog. So i could have a stereo pair of records and monitor playback from cubase. This seemed to just work when using adat or usb but doesnt seem to work for me with dante.

The first thing i noticed when opening cubase 10 is that i got terrible digital feedback until either i severed the connection in direct connection or unsubscribed the transmit from the eventide to the receive of the computer. I had dante rx 1 and 2 and dante tx 1 and 2 as stereo ins and outs in cubase and got feedback as i said until i made the disconnect listed above.

What should i be doing to use the eventide and its dante card to get sound in and out of my computer properly? What ive done so far doesnt seem to be working. I feel like an idiot because in a lot of videos online, dante seems easy to setup and just work.

Eventide Staff
jbamberg
Joined: Aug 22 2011
Posts: 224
jbamberg
June 08, 2020 - 09:39 am

plikestechno wrote:

Hey everyone. Trying to get sound moving around with dante and eventide as my soundcard for my computer and am having problems. At first, i followed the dante instructions for routing. In dante controller, I sent the first 4 transmits from the computer to the 4 receives on the eventide and the first 4 receives on the computer to the first four transmits on the eventide. You cant send the wrong thing to each other in dante controller so the problem cant be there. In the eventide in direct connection i sent two channels from analog to dante A and then two channels from dante A to analog. So i could have a stereo pair of records and monitor playback from cubase. This seemed to just work when using adat or usb but doesnt seem to work for me with dante. The first thing i noticed when opening cubase 10 is that i got terrible digital feedback until either i severed the connection in direct connection or unsubscribed the transmit from the eventide to the receive of the computer. I had dante rx 1 and 2 and dante tx 1 and 2 as stereo ins and outs in cubase and got feedback as i said until i made the disconnect listed above. What should i be doing to use the eventide and its dante card to get sound in and out of my computer properly? What ive done so far doesnt seem to be working. I feel like an idiot because in a lot of videos online, dante seems easy to setup and just work.

It sounds like you're configuring it correctly.  Is it possible there's a feedback loop within your Cubase session somehow?  We'll try to replicate your setup.

plikestechno
Joined: May 27 2017
Posts: 15
plikestechno
June 08, 2020 - 11:17 am

I figured it out with some online research of other users with other manufacturers.

Basically once I kept scrolling down in the clock options and changed the clock on the H9000 to clock from the dante expansion card instead of internal 48k or 96k everything worked 100%.

Eventide Staff
jbamberg
Joined: Aug 22 2011
Posts: 224
jbamberg
June 08, 2020 - 11:50 am

plikestechno wrote:

I figured it out with some online research of other users with other manufacturers. Basically once I kept scrolling down in the clock options and changed the clock on the H9000 to clock from the dante expansion card instead of internal 48k or 96k everything worked 100%.

Thanks for the update.  I had ruled out clocking issues based on your description of the digital feedback noise, since in my experience, clocking problems with Dante just cause clicks and pops, and it's good to know that isn't always the case.