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ShimmerVerb couldn't be opened in Logic's plugin manager

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shorelick
Joined: Aug 4 2020
Posts: 1

ShimmerVerb couldn't be opened in Logic's plugin manager

shorelick
August 04, 2020 - 04:42 pm

It's there. It's activated w ILOK. Logic can't open it. PLease help of refund.

 

 

 

AttachmentSize
Image icon ShimmerVerb.png94.18 KB
tlongabaugh's picture
Eventide Staff
tlongabaugh
Joined: May 29 2014
Posts: 982
tlongabaugh
August 04, 2020 - 04:43 pm

Hi-

First, please confirm that you have the latest version of iLok License Manager Installed.

Then please select ShimmerVerb in the Logic Plugin Manager, select "Reset & Rescan Selection", and if it doesn't pass, copy and paste the output of the white window that appears here.

-Tom

trummas
Joined: Aug 6 2020
Posts: 1
trummas
August 06, 2020 - 05:25 am

I´m having the exact same problem. Not running Catalina.

tlongabaugh's picture
Eventide Staff
tlongabaugh
Joined: May 29 2014
Posts: 982
tlongabaugh
August 06, 2020 - 10:43 am

trummas wrote:

I´m having the exact same problem. Not running Catalina.

Hi, sorry to hear it. Please follow the steps I listed above and let us know the result.