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floresp640's picture
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floresp640
Joined: May 20 2016
Posts: 71

H9000 1.3 Public Beta

floresp640 (Eventide Staff)
June 04, 2020 - 02:03 pm

H9000 1.2.4 Public Beta

 

To all H9000 owners,

 

 

We are happy to announce that the H9000 1.2.4 beta is now officially available to the public. The 1.2.4 software update introduces many new features and a couple new algorithms to the H9000 and Emote. 

 

New Algorithms for the H9000:

 

1.) TriceraChorus- TriceraChorus is inspired by classic bucket brigade delay tri-choruses and choruses used both live and in the studio. TriceraChorus has three chorus voices: Left (L), Center (C), and Right (R). Each voice uses a dedicated LFO to modulate a delay at the frequency set by the RATE knob. The modulated signals for the Left and Right voices are -120 and 120 degrees out of phase relative to the Center modulation signal. The combination of the three modulated delays creates lush chorus sounds.

 

2.) Harmadillo - Harmadillo is a flexible harmonic tremolo, offering everything from soulful lush tremolos to psychedelic mind-bending weirdness.

 

New Features for the H9000 and Emote for 1.2.4:

 

1.) Bypass Tails - You can specify a bypass mode on each individual algorithm and FX chain that determines whether the effect tails are audible after bypass is engaged.

 

2.) MIDI Controller Feedback- MIDI Controller feedback sends control change messages to the MIDI outputs so that controllers with LEDs or motorized faders can be kept in sync with the mapped parameters on the H9000.  This is configured in SETUP mode, on the MIDI page.  There are 3 switches that enable/disable MIDI feedback for DIN, USB Controllers (any controllers plugged into the front or rear panel USB A ports) and DAW (a computer plugged into the rear panel USB B port).  When the H9000 receives a MIDI Reset message (status byte 0xFF), all mapped controller values will be sent to the appropriate MIDI outputs.  These values are also sent when loading presets, scenes, and on system startup.

 

3.) Per-Page Randomization of Parameters - We have tamed the randomization feature to make it more useful.  It will now only affect the parameters on the currently displayed page, and will not affect the General parameters (in/out gains, mute, bypass etc).

 

4.) Right Click to Expose Info - We realize that hovering over some algorithms would open up a giant window (for the algorithm description) which got in the way. In this build, you can right click on an algorithm in the browser while on the ‘Algorithms’ page and open up a separate window for the algorithm information that is much less intrusive.

 

5.). Pro Tools HD Expansion card support - This release includes support for the forthcoming ProTools HD Expansion card.

 

 

The 1.2.4 public beta release also introduces numerous bug fixes and optimizations for the H9000.

 

H9000 Bug Fixes 1.2.4

 

1.) Occasional click in some digital audio modes- We have found and fixed a low level issue that was causing occasional clicks in the audio output from the DSPs.

 

2.) The front panel UI can become slow to respond - We have fixed a couple of cases where the front panel UI can slow down when processing a large number of events.

 

3.) c_graph module offset control wasn't working - We fixed a problem with the c_graph module.

 

4.) front panel brightness control optimized - We improved the resolution and the taper of the screen brightness controls especially at darker settings

 

 

Since this update is still in Beta, all participants might run into a few bugs which you can report here on this thread or directly to us.

 

Known issues in 1.2.4[7]

 

1.) Harmadillo gain staging needs some adjustments. 

  • We suggest adjusting the gain on this algorithm like so:
    • (-12dB) on the Input
    • (+12dB) on the Ouput

 

2.) Keyboard shortcuts do not work in plugin version of Emote. 

 

 

You should see this software release in your software updates window in Setup or in the devices page in Emote. You will also need to install the correct version of Emote available here:

 

Emote 1.2.4[7] installers: 

Emote 1.2.4[7] macOS: https://share.eventide.com/wl/?id=y8nWcan49pTtsDE3WUDntPiL1PTtEUWP

Emote 1.2.4[7]windows: https://share.eventide.com/wl/?id=eWsmpOO6uKmzfQ5mHKQUip4OzAjF7i68

 

 

please contact me directly at pflores@eventide.com if you are running into any issues with getting this software up and running. 

 

Thank you so much for being a part of the Eventide family and happy beta! 

 

 

Best, 

Patrick Flores

Eventide Audio 

H9000

cyborgssc
Joined: Mar 2 2019
Posts: 23
cyborgssc
June 05, 2020 - 06:15 pm

Thanks for this. I noticed one issue, but it could be pre-existing. I cannot save Direct I/O as an FX Chain - either in Emote or from the front panel of the H9000. That would be useful, especially since it is so tedious to setup multiple routes one I/O at a time. In my case, I'd like to use the Dante and MADI cards as a digital router, and have those routes always available - no matter what session I have open. I still have plenty of I/O (analog and AES) for algorithm I/O.

Now, if you make it so I can grab 24 Dante channels and route to 24 MADI channels in one action, I don't need to be able to save it as its own loadable entity. I'm going to keep asking for better multichannel I/O routing in all areas until it happens. 

moschops
Joined: Sep 5 2010
Posts: 23
moschops
June 15, 2020 - 04:26 pm

Ah nice to see a triple chorus ALG, I was really wanting one of those, so thanks for that!

Although if you want to hear the best digital triple bbd solina type ensemble effect, check out the donation ware Buckets for the Korg minilogue XD, its incredible

https://hammondeggsmusic.ca/logueplugins/buckets.html

 

moschops
Joined: Sep 5 2010
Posts: 23
moschops
June 15, 2020 - 04:55 pm

moschops wrote:

Ah nice to see a triple chorus ALG, I was really wanting one of those, so thanks for that!

Although if you want to hear the best digital triple bbd solina type ensemble effect, check out the donation ware Buckets for the Korg minilogue XD, its incredible

https://hammondeggsmusic.ca/logueplugins/buckets.html

 

 

actually after playing more with yours is also Excellent!

moschops
Joined: Sep 5 2010
Posts: 23
moschops
June 15, 2020 - 07:40 pm

Ive had it crash and restart itself quite a few times in the first 30 mins, last one was just when i was in the scenes menu.

moschops
Joined: Sep 5 2010
Posts: 23
moschops
June 15, 2020 - 08:46 pm

Changing scenes with program changes is crashing the H9k, sometimes it works but take forever to switch, then it crashes, then wait a long time to reboot and then another crash ..really incredble potential to this machine but its just so slow, sluggish and extremely buggy, nevermind the price..I'm beginning to think its not worth the hassle, I meanm I got it for live but I can't even get it working even close reliably in the studio, imgagine taking that to a gig, oh sorry can you wait 10 minutes for my h9k to bootup...hmm

moschops
Joined: Sep 5 2010
Posts: 23
moschops
June 15, 2020 - 09:14 pm

H9k keeps crashing when I'm changing scenes with PGM changes /capturing scenes also.

Even if I only have 3 or 4 scenes in a map the H9k takes like 30 seconds to scroll up one thing in the list then won't stop scrolling, then have to wait like half a minute to move one more position in the list, then it will crash...then repeat..losing the will to live here..

 

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joeydego
Joined: Jul 23 2014
Posts: 141
joeydego (My Eventide Gear)
June 16, 2020 - 10:30 am

This ended the random (but few) digital pops I was getting. 

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Pombero
Joined: Dec 1 2018
Posts: 19
Pombero
June 17, 2020 - 11:24 am

Sorry if this is a dumb question, but is this update also for the H9000k? The version that came with my box is much older than this and doesn’t give me an option to update to this firmware.

Eventide Staff
jfirlik
Joined: Sep 2 2015
Posts: 76
jfirlik
June 17, 2020 - 11:48 am

moschops wrote:

H9k keeps crashing when I'm changing scenes with PGM changes /capturing scenes also.

Even if I only have 3 or 4 scenes in a map the H9k takes like 30 seconds to scroll up one thing in the list then won't stop scrolling, then have to wait like half a minute to move one more position in the list, then it will crash...then repeat..losing the will to live here..

 

Sorry you've been having this issue -- we've been attempting to reproduce this on the latest version but haven't seen any odd behavior with Scenes.  If it happens repeatably, could you send the Session file that is affected to support@eventide.com with a reference to this post?

 

Eventide Staff
jfirlik
Joined: Sep 2 2015
Posts: 76
jfirlik
June 17, 2020 - 11:52 am

Pombero wrote:

Sorry if this is a dumb question, but is this update also for the H9000k? The version that came with my box is much older than this and doesn’t give me an option to update to this firmware.

Yes, the H9000 and H9000-R use identical software.

If you're updating from a 1.1 version (the version that shipped with most H9000-Rs until recently), you should still see the 1.2.4[7] version in the list of updates, but it may not display as "Public Beta" (we added this terminology in a later version).  You can update your H9000-R first using the 1.1 version of Emote, and then update Emote once that completes successfully. 

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joeydego
Joined: Jul 23 2014
Posts: 141
joeydego (My Eventide Gear)
June 17, 2020 - 12:01 pm
Pombero wrote:

Sorry if this is a dumb question, but is this update also for the H9000k? The version that came with my box is much older than this and doesn’t give me an option to update to this firmware.

How old is your firmware? I have an H9k and updated. Is yours online? It should just find it when you look for the update.

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Pombero
Joined: Dec 1 2018
Posts: 19
Pombero
June 17, 2020 - 12:01 pm

jfirlik wrote:

Pombero wrote:

Sorry if this is a dumb question, but is this update also for the H9000k? The version that came with my box is much older than this and doesn’t give me an option to update to this firmware.

Yes, the H9000 and H9000-R use identical software.

If you're updating from a 1.1 version (the version that shipped with most H9000-Rs until recently), you should still see the 1.2.4[7] version in the list of updates, but it may not display as "Public Beta" (we added this terminology in a later version).  You can update your H9000-R first using the 1.1 version of Emote, and then update Emote once that completes successfully. 

Great, that is good to know. Unfortunately I can't seem to update the unit. In Emote when I select "Updates" from the  Devices tab emote just crashes and turns off. If I relaunch it and it does that same thing 100% of the time. Says that I am on software 1.1.5. and emote version

moschops
Joined: Sep 5 2010
Posts: 23
moschops
June 17, 2020 - 04:42 pm

jfirlik wrote:

moschops wrote:

H9k keeps crashing when I'm changing scenes with PGM changes /capturing scenes also.

Even if I only have 3 or 4 scenes in a map the H9k takes like 30 seconds to scroll up one thing in the list then won't stop scrolling, then have to wait like half a minute to move one more position in the list, then it will crash...then repeat..losing the will to live here..

 

Sorry you've been having this issue -- we've been attempting to reproduce this on the latest version but haven't seen any odd behavior with Scenes.  If it happens repeatably, could you send the Session file that is affected to support@eventide.com with a reference to this post?

 

 

Have you tried doing program changes while emote is connected via ethernet?

I think this is when its at its worst.

 

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Pombero
Joined: Dec 1 2018
Posts: 19
Pombero
June 17, 2020 - 09:00 pm

Sorry, I have looked in the forum but I don't see a fix for what is happening when I try and update my H9000R. Anyone have this happen to them or know the workaround? I am on Windows 10, run Emote as an administrator. Emote just crashes and dissapears when I hit the update button. Thanks in advance.

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joeydego
Joined: Jul 23 2014
Posts: 141
joeydego (My Eventide Gear)
June 17, 2020 - 09:31 pm
Pombero wrote:

Sorry, I have looked in the forum but I don't see a fix for what is happening when I try and update my H9000R. Anyone have this happen to them or know the workaround? I am on Windows 10, run Emote as an administrator. Emote just crashes and dissapears when I hit the update button. Thanks in advance.

Check the website for the most recent Emote. Download and install from there.

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Pombero
Joined: Dec 1 2018
Posts: 19
Pombero
June 17, 2020 - 09:35 pm

joeydego wrote:
Pombero wrote:

Sorry, I have looked in the forum but I don't see a fix for what is happening when I try and update my H9000R. Anyone have this happen to them or know the workaround? I am on Windows 10, run Emote as an administrator. Emote just crashes and dissapears when I hit the update button. Thanks in advance.

Check the website for the most recent Emote. Download and install from there.

I had tried that already. Since it was newer than the firmware it couldn't see the H9000R anymore. So I had to revert to the Emote version that supported the software that came with the unit. But hey, maybe it was user error. I will try it again.

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Eventide Staff
dbaylies
Joined: Jul 28 2018
Posts: 112
dbaylies
June 18, 2020 - 01:54 pm

Hey pombero,

I'm looking into this right now. Could you reach out to me so we can work this out? A video of you crashing Emote would be very useful, if possible. I may have an idea of what the issue is.

-David

Bluetech77
Joined: Jun 19 2020
Posts: 1
Bluetech77
June 19, 2020 - 07:54 pm

Workaround for the update crash.  When you click the update button DO NOT move your mouse until the available updates appear.

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ArguZ
Joined: Jun 15 2017
Posts: 17
ArguZ
June 20, 2020 - 03:24 am

I, i had the exact same problem with Emote and the update to 1.2.4

I tried both on OSX and PC, tried wireless or cabled options and even a virtual Win10 through parallels.
All option lead to the same crash of Emote after downloading the update (Progresss bar finishes, then it diapperears)
I sent all bug reports to Apple, but i can also send one in here if you like.

But in the end i updated the H9000 from the hardware unit itself and it worked right away.
So, until this is fixed, i suggest you just use the front panel interface ( H9000R not :( ) and innitiate the update there.
Also, why a new Emote can not update and older H9000 is beyond me.
That should be changed...for real

moschops
Joined: Sep 5 2010
Posts: 23
moschops
June 24, 2020 - 08:55 am

Pops have stopped, thanks!

I get H9k crashing or going unsuably slow when Im sedning PGM changes to change scenes via MIDI, while H9k is connected to Mac osx Emote via ethernet.

So now not only does Emote work really slowly in the parameter pages but the H9k goes even slower moving around the scenes page..time is slowing down!

amiel
Joined: Oct 12 2014
Posts: 5
amiel
July 02, 2020 - 01:32 am

Emote 1.2.4 do not load the  FX chains name...get stuck with the same name always

 

thanks

FrauHolle
Joined: Dec 5 2015
Posts: 10
FrauHolle
July 03, 2020 - 01:10 am

Not only the name of FX Chains, even of the sessions. Almost each time after loading a cubase project the names of the session get lost and the names of any other sessions stored in the H9000 will dislayed. But this not owing to the new update, it was before too. Beyond that the connection get lost if the GUI is open.

taylor12k
Joined: Dec 3 2009
Posts: 77
taylor12k
July 23, 2020 - 02:44 pm

i emailed yesterday morning as my h9000r/emote are currently not working because tehre doesn't seem to be any "update" buttons or anything to click.....

just seeing if you received the email as i have been having some email problems lately.

 

thank you!

taylor12k
Joined: Dec 3 2009
Posts: 77
taylor12k
July 23, 2020 - 06:13 pm

"not working" as in i updated emote, but now it's not compatible nor can find the h9000 unit.. and no "update" button or anything in the emote window.... 

taylor12k wrote:

i emailed yesterday morning as my h9000r/emote are currently not working because tehre doesn't seem to be any "update" buttons or anything to click.....

just seeing if you received the email as i have been having some email problems lately.

 

thank you!

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Eventide Staff
dbaylies
Joined: Jul 28 2018
Posts: 112
dbaylies
July 23, 2020 - 06:19 pm

Hey Taylor,

I'm assuming you were using H9000 and Emote versions 1.1, and just updated Emote to a 1.2 version. To resolve this you'll have to downgrade Emote back to the version you were using before, and upgrade the H9000 first. After that, you can install the latest Emote and it should be compatible. Pat's out for a few days, which is probably why you haven't heard back.

-David

taylor12k
Joined: Dec 3 2009
Posts: 77
taylor12k
July 23, 2020 - 06:23 pm

excellent.. thanks! how do i downgrade emote to 1.1? (i'll poke around the site and see if i can find a download link..)

 

dbaylies wrote:

Hey Taylor,

I'm assuming you were using H9000 and Emote versions 1.1, and just updated Emote to a 1.2 version. To resolve this you'll have to downgrade Emote back to the version you were using before, and upgrade the H9000 first. After that, you can install the latest Emote and it should be compatible. Pat's out for a few days, which is probably why you haven't heard back.

-David

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Eventide Staff
dbaylies
Joined: Jul 28 2018
Posts: 112
dbaylies
July 24, 2020 - 10:40 am

If you didn't already find them, Emote 1.1.5 installers can be found here: https://www.eventideaudio.com/support/product/9106/installers

ArguZ's picture
ArguZ
Joined: Jun 15 2017
Posts: 17
ArguZ
July 24, 2020 - 10:44 am

May i suggest instead of downgrading your Emote you try to upgrade your H9000 from its frontpanel.

I was in the same catch 22 sitiation .
Mine was crashign like 9 times before i gave up and look into the menu...
Go into the system on the H9000, make sure you have it connected to internet of course.
There you will find an update button and you can navigate to the latest beta which works fine with the latest Emote

I think it shoud be rectified by Emote allowing for updates of the H9000 regardless of either version.

taylor12k
Joined: Dec 3 2009
Posts: 77
taylor12k
July 24, 2020 - 10:47 am

thanks, but ihave an "r" so there is no screen to access these settings.. however, i got everything to work last night after a hiccup or two.. but it seems to have worked...

 

 

ArguZ wrote:

May i suggest instead of downgrading your Emote you try to upgrade your H9000 from its frontpanel.

I was in the same catch 22 sitiation .
Mine was crashign like 9 times before i gave up and look into the menu...
Go into the system on the H9000, make sure you have it connected to internet of course.
There you will find an update button and you can navigate to the latest beta which works fine with the latest Emote

I think it shoud be rectified by Emote allowing for updates of the H9000 regardless of either version.

sdd17
Joined: Nov 23 2016
Posts: 2
sdd17
July 28, 2020 - 12:16 am

Hey guys,

 

happy to be in the H9000 club!!

 

Here is what I got at the moment.

 

The emote is crashing Cubase. I am not sure which version emote should be installed. I originally installed Version: 1.1.5[2] but I was having issues (I think connectivity issues) so I went and installed

Version: 1.2.2[4]h9000 for mac and it seemed to be working fine until tonight when Cubase started crashing when opening the session that had an instance of emote happening in it.

So I proceeded to see if there was an update for emote and found 1.2.4(7)(0021ed6e1) and I installed it. Now the emote will not communicate with the h9000r and I can't seem to uninstall that revision to go back to 1.1.5(2). Everytime I uninstall all the emote components then reinstall 1.1.5(2) emote still shows up as 1.2.4(7). I did hook up an ethernet cable and word clock today.

 

Anyway at the moment I dont have the unit operating.

 

Any suggestions?

 

Thanks vm,

 

Stephen DeAcutis

ArguZ's picture
ArguZ
Joined: Jun 15 2017
Posts: 17
ArguZ
July 28, 2020 - 09:07 am

Run the updater from the front panel if you have a normal H9000.

That will reconnect it to the latest Emote.
They need to be in sync to work as they should.
Rolling back one or the other can cause problems.

sdd17
Joined: Nov 23 2016
Posts: 2
sdd17
July 28, 2020 - 10:05 am

I have an H9000R so I cant update from the from panel as far as I know!!

Thanks for the reply

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Eventide Staff
dbaylies
Joined: Jul 28 2018
Posts: 112
dbaylies
July 28, 2020 - 12:14 pm

For future readers: Stephen and I were able to work this out over email. Mainly, the key is to ensure that your emote version matches your H9000 version. If you have an H9000R, you must update your H9000R through Emote before updating Emote itself.

Another thing to note is that your Emote version number can be found by hovering your mouse cursor over the Eventide logo in the bottom right hand corner of Emote. The version number next to "Software Version" in the H9000 info panel is not your Emote version, but your H9000 version.

Thanks Stephen for helping to work through this!

Cheers,

David

dforman
Joined: Sep 27 2016
Posts: 4
dforman
July 30, 2020 - 07:41 pm

I just updated both the H9000 and Emote to version 1.2.4[7], but now Emote just says "Connecting" with the spinning E symbol, and nothing happens. I tried to turn off Auto Connect so I could manually enter the IP but it won't turn off, and if I quit and restart it comes up again with Auto Connect turned on so I'm stuck in this endless loop of "Connecting." What do I do about this?

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Eventide Staff
dbaylies
Joined: Jul 28 2018
Posts: 112
dbaylies
July 31, 2020 - 04:20 pm

Hey dforman,

Sorry to hear about that - I can shoot an email to your registered email address so we can work this out.

David

DeWalta
Joined: Dec 24 2016
Posts: 19
DeWalta
August 06, 2020 - 02:43 pm

floresp640 wrote:

 

Emote 1.2.4[7] installers: 

Emote 1.2.4[7] macOS: https://share.eventide.com/wl/?id=y8nWcan49pTtsDE3WUDntPiL1PTtEUWP

Emote 1.2.4[7]windows: https://share.eventide.com/wl/?id=eWsmpOO6uKmzfQ5mHKQUip4OzAjF7i68

 

 

 

HELP, the link to Emote 1.2.4(7) doesnt work anymore!

I had hoped for a smooth update this time, but unfortunately not again...

 

Can anyone point me in the right direction where i may get the correct Emote installers asap?

 

Thanks!

jacobshea
Joined: Feb 28 2016
Posts: 1
jacobshea
August 06, 2020 - 03:28 pm

I can't seem to download the emote beta macOS installer.  Does anyone here have it that could share it with me?  I mistakenly updated the h9000 w/o doing the software as well.

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Eventide Staff
dbaylies
Joined: Jul 28 2018
Posts: 112
dbaylies
August 06, 2020 - 05:08 pm

Sorry all - these download issues are due to power outages from the recent storms. The links should be back up as of this writing.

David

plikestechno
Joined: May 27 2017
Posts: 15
plikestechno
August 26, 2020 - 01:51 am

Is the Tricerachorus super buzzy and digitally distorted for anyone else?

Harmadillo and any other algos are fine but I get harsh digital distortion when I go to use Tricerachorus. Is it not 96k? I dont get a sample rate mismatch when I load it.

Also, I dont know if it’s always been this way as ive only recently tried it but i cant seem to use all four of my fxchains at the same time. I can set it up and pull algos in and out but no matter how i set it up audio wont pass. Regardless of I/O selected, the first three will pass and effect audio but when i try to send audio to the fourth chain it is silent in and out no matter when i send to it if i have three other chains going at the same time. I tried even with one algo on each of the other chains and it still wont pass audio or even show audio on the 4th. Is this normal?

Eventide Staff
jbamberg
Joined: Aug 22 2011
Posts: 232
jbamberg
August 26, 2020 - 12:00 pm

plikestechno wrote:

Is the Tricerachorus super buzzy and digitally distorted for anyone else? Harmadillo and any other algos are fine but I get harsh digital distortion when I go to use Tricerachorus. Is it not 96k? I dont get a sample rate mismatch when I load it.

Does it sound OK at 48k/44.1k?  It's possible that the algorithm needs changes to work at higher rates, since it originates in the H9, which has a fixed sample rate.  We will look into this.

plikestechno wrote:

Also, I dont know if it’s always been this way as ive only recently tried it but i cant seem to use all four of my fxchains at the same time. I can set it up and pull algos in and out but no matter how i set it up audio wont pass. Regardless of I/O selected, the first three will pass and effect audio but when i try to send audio to the fourth chain it is silent in and out no matter when i send to it if i have three other chains going at the same time. I tried even with one algo on each of the other chains and it still wont pass audio or even show audio on the 4th. Is this normal?

This is not normal.  The four FX chains should be completely independent, so what's running on the first three should not affect the fourth.  What is the routing to/from the fourth FX chain?  What happens if you bypass the fourth FX chain, or use Direct IO to bypass the DSP completely?

plikestechno
Joined: May 27 2017
Posts: 15
plikestechno
August 26, 2020 - 01:08 pm

jbamberg wrote:

Does it sound OK at 48k/44.1k?  It's possible that the algorithm needs changes to work at higher rates, since it originates in the H9, which has a fixed sample rate.  We will look into this.

This is not normal.  The four FX chains should be completely independent, so what's running on the first three should not affect the fourth.  What is the routing to/from the fourth FX chain?  What happens if you bypass the fourth FX chain, or use Direct IO to bypass the DSP completely?

I was hoping another 96k user could check Tricerachorus for me as switching back down to 48/44.1k would involve changing settings on a bunch of things so I could monitor it through Dante as well. I run things at 96k and hopefully in time it can run at 96k and some of the 50 or so effects that are not 96k will able to be so at some point.

As far as the fourth FX Chain goes, I typically use Dante I/O with Cubase. I can load it up and swap blocks but no audio passes through.And my routing is fine as when I'm using fewer blocks it just works. I tried aes/ebu through to Dante as well and still got no sound in or our. I will try direct i/o and try bypassing an effects chain although Im pretty sure bypassing didnt work either. 

Eventide Staff
jbamberg
Joined: Aug 22 2011
Posts: 232
jbamberg
August 26, 2020 - 01:40 pm

plikestechno wrote:

I was hoping another 96k user could check Tricerachorus for me as switching back down to 48/44.1k would involve changing settings on a bunch of things so I could monitor it through Dante as well. I run things at 96k and hopefully in time it can run at 96k and some of the 50 or so effects that are not 96k will able to be so at some point.

No worries, of course we will test this, I just wondered if you had happened to try it.  We have a plan to get all the effects to run when the H9000 is set to 96kHz, but this will be in the next release after the one that is currently in beta.

plikestechno wrote:

As far as the fourth FX Chain goes, I typically use Dante I/O with Cubase. I can load it up and swap blocks but no audio passes through.And my routing is fine as when I'm using fewer blocks it just works. I tried aes/ebu through to Dante as well and still got no sound in or our. I will try direct i/o and try bypassing an effects chain although Im pretty sure bypassing didnt work either. 

Hmm.  Would it be possible for you to send us your H9000 session?  You can email it to support@eventide.com.

plikestechno
Joined: May 27 2017
Posts: 15
plikestechno
August 27, 2020 - 02:28 am

Well Im pleased and slightly bewildered to say that i could not recreate the problem with the fx chains tonight. I started with the same stereo source through to four sets of different dante channels then put different sources through each channel then finally reloaded my cubase project with the send/returns setup and everything just worked. Effected audio in out and back with bouncing levels on all four fx chains simultaneously.

I also got excited when even tricerachorus worked, for maybe a minute, until it descended into the digital buzz of last night. So maybe it just doesnt like running at 96k for now. All other effects remain fine.

Should i ever be able to recreate that fx chains issue i will make sure to forward the session along but yes tricerachorus still doesnt seem to be happy at 96k for me.

2mmi
Joined: Nov 25 2016
Posts: 7
2mmi
September 04, 2020 - 07:11 pm

Just got my H9000R - and updated to 1.2.4[7].

How to access the randomization feature in Emote ? 

dbaylies's picture
Eventide Staff
dbaylies
Joined: Jul 28 2018
Posts: 112
dbaylies
September 16, 2020 - 11:37 am

Hi 2mmi,

Apologies for the late reply. Unfortunately parameter randomization is not currently available in Emote. However, I've added a ticket in our system and we hope to implement this in a future release.

David

2mmi
Joined: Nov 25 2016
Posts: 7
2mmi
September 17, 2020 - 05:46 pm

Various "default preset" bugs:
 

LFO bug (running at 300hz)

651

654

655

656

1052

 

Very loud sinus tone. Not nice :
5815 Jettison

Next beta ?.. when when when when, can' t wait cheeky
 

KazRemark
Joined: Oct 8 2010
Posts: 17
KazRemark
September 25, 2020 - 01:58 am

Just bought an H9000 and it came with the latest non-beta firmware installed.  Do you folks recommend sticking with that version or installing the beta?  Already experiencing some bugs, so curious which will give me a smoother onboarding experience while I learn my way around the unit.  

floresp640's picture
Eventide Staff
floresp640
Joined: May 20 2016
Posts: 71
floresp640
September 25, 2020 - 01:36 pm

KazRemark wrote:

Just bought an H9000 and it came with the latest non-beta firmware installed.  Do you folks recommend sticking with that version or installing the beta?  Already experiencing some bugs, so curious which will give me a smoother onboarding experience while I learn my way around the unit.  

 

I would stick that version for now while you are getting to know your H9000. We are working to make sure that this release will be ready for production soon. 

studionebula
Joined: Feb 19 2009
Posts: 9
studionebula
September 27, 2020 - 10:44 pm

Hi,

Relatively new owner of an H9000, replacing my H8000FW and Eclipse (which in turn replaced a DSP7000). I'm having some trouble with Emote 1.2.4[7] and the H9000 1.2.4 beta release and thought I should report what I'm encountering. I'm on Windows 10 x64 and Cubase 10.5. My PC is connected to the H9000 with an Ethernet cable; audio connection is ADAT to my RME Fireface UFX II.

 

The standalone version of Emote frequently crashes shortly after launch. I see the "Status: Connecting..." text and then the entire application window closes. Sometimes trying again helps, sometimes I have to reboot everything. During times that I can't get Emote to connect, I can get Vsig to connect, so I believe the issue is not with the network connection but with Emote.

 

New problem that happened as I was writing these notes: after successfully connecting and making some edits with the standalone version, I closed that app and added the VST back to my Cubase session. (I had previously deleted it from the Cubase track to test whether another problem described below exists in the standalone version.) Emote crashed while attempting to connect and took all of Cubase down with it. Now I can't reopen that session without crashing Cubase; I worked around the problem by using Cubase's option to temporarily deactivate all 3rd-party plugins and then deleting Emote from the session.

 

The VST version has a problem with mouse tracking while making connections. When I make a connection between physical channels and algorithm connection points, the mouse-up event after making the connection to the destination point is lost, and the connection "wire" and connection point remain illuminated. In other words, Emote gets stuck in the connection-making mode. I have to click on a window other than any of Cubase's windows to escape this mode; when I then change back to Cubase Emote and everything else respond normally to mouse gestures. This problem does not happen in the standalone version of Cubase.

 

Changing Sessions within Emote frequently crashes the app. If I change the Session with the H9000 front panel, Emote correctly updates and does not crash.

 

I'm happy to help by providing additional info, doing tests, etc. Thanks for your attention.

 

--Adam

 

studionebula
Joined: Feb 19 2009
Posts: 9
studionebula
September 27, 2020 - 11:01 pm

Correction to my previous post; hopefully the moderators will see this first: When I said "This problem does not happen in the standalone version of Cubase", what I actually meant was "This problem does not happen in the standalone version of Emote." Sorry for any confusion.

--Adam