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CAN NOT FIND LICENSE KEY

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donatajust
Joined: May 26 2020
Posts: 1

CAN NOT FIND LICENSE KEY

donatajust
May 26, 2020 - 08:32 pm

So i just bought 3 license with order number 

ORDER #EVT35625 for ultrachannel

 

ORDER #EVT35624 for ultra ESSENTIAL BUNDLE

 

ORDER #EVT35623 FOR ULTRA CHANNEL

 

But when i try to "click get license key" it say error. and i try to look under my products stil cant found it. I also look in my iLok still no eventide. can you guys explain it to me?

nsanchez's picture
Eventide Staff
nsanchez
Joined: Jan 31 2008
Posts: 34
nsanchez
May 27, 2020 - 10:51 am

donatajust wrote:

So i just bought 3 license with order number 

ORDER #EVT35625 for ultrachannel

 

ORDER #EVT35624 for ultra ESSENTIAL BUNDLE

 

ORDER #EVT35623 FOR ULTRA CHANNEL

 

But when i try to "click get license key" it say error. and i try to look under my products stil cant found it. I also look in my iLok still no eventide. can you guys explain it to me?

Please note that after some investigation it appears the system has flagged your orders. This is probably due to the fact that you are purchasing the same plugin 3 times. Please contact store@eventide.com for further assistance.