You are here

Error trying to get a H3000 demo

Login to Post to Forums

You must be logged in to the Eventide website in order to post to our forums. If you do not have an account, you will need to create one. You may also reset your password.

6 posts / 0 new
Last post
Doug Di Franco
Joined: May 22 2019
Posts: 4

Error trying to get a H3000 demo

May 22, 2019 - 11:01 am

I get an error because of a problem depositing H3000 to my iLok account. I don't have the issue if I try another plug in. What could be the cause?

Eventide Staff
cbevan
Joined: May 14 2018
Posts: 15
May 22, 2019 - 11:17 am

Hello Doug. Can you please detail what the error message is and where in the process you are encountering it?

Doug Di Franco
Joined: May 22 2019
Posts: 4
May 22, 2019 - 11:18 am

Never mind, I see I got a demo on my iLok in 2014 but I never used it so I'm out of luck.

Doug Di Franco
Joined: May 22 2019
Posts: 4
May 22, 2019 - 11:21 am

Hi,

It says "A general error occurred depositing the plugin license to your account.  Now, after checking my iLok manager I see that I requested a demo in 2014, however I never activated it.

Doug Di Franco
Joined: May 22 2019
Posts: 4
May 22, 2019 - 12:50 pm

All sorted out, thanks to a quick reply from support. Many thanks!

Eventide Staff
cbevan
Joined: May 14 2018
Posts: 15
May 22, 2019 - 12:56 pm

Glad we were able to get it all sorted out. Thanks for letting us know of a potential issue!