You are here

How to Install Ultra Channel on a pc not connected to the internet

Login to Post to Forums

You must be logged in to the Eventide website in order to post to our forums. If you do not have an account, you will need to create one. You may also reset your password.

3 posts / 0 new
Last post
Pieter
Joined: Jul 27 2011
Posts: 2

How to Install Ultra Channel on a pc not connected to the internet

Pieter
June 09, 2014 - 09:56 pm

Hi there,

Is it impossible to successfully install and activate the Ultra Channel on a pc that does not have internet connection? My Win 7 64bit studio pc does not have an internet connection.

As per the instructions I successfully added the iLok licence to my iLok 2 on my office pc. I then ran the Ultra Channel installer on my studio pc. But Cubase 7 does not see the Ultra Channel, even though I can see that the .dll file has been installed.

I then read that I need the iLok Manager Software installed on my studio pc, so I did that. Still, Cubase does not see the Ultra Channel.

There is no uninstall option for the Ultra Channel. What should I do now?

Pieter

DGillespie's picture
Eventide Staff
DGillespie
Joined: Jan 29 2008
Posts: 985
DGillespie
June 10, 2014 - 08:10 am

Hi Pieter,

This should be possible, and we've tested with Cubase 7.  Can you check to make sure you can see the UltraChannel license on your iLok on Cubase 7?  Can you also double check that you're scanning the 64 bit plug-in folder in Cubase 7 c:\Program Files\Common Files\Steinberg\VST2

Thanks,

Dan

Pieter
Joined: Jul 27 2011
Posts: 2
Pieter
June 10, 2014 - 06:46 pm

Probelm solved Dan.

I just needed to hit the 'update' button in Cubase's plug-in info page.

I originally thought Cubase would automatically detect the new plug-in on boot up. Lesson learned.

Thanks,

Pieter