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bthorp
Joined: Nov 9 2015
Posts: 1

Infected Blackhole installer?

April 20, 2018 - 07:29 am

I just purchased Blackhole.  When I installed it I got the following message from Bitdefender anti-virus:

The file c:\program files\common files\avid\audio\plug-ins\eventide\blackhole.aaxplugin\contents\win32\blackhole.aaxplugin is infected with Gen:Variant.Renos.41 and was moved to quarantine. It is recommended that you run a System Scan to make sure your system is clean.

Has anyone else run in to this?

nsanchez's picture
Eventide Staff
nsanchez
Joined: Jan 31 2008
Posts: 23
April 23, 2018 - 05:55 pm

There is no virus in that installer. Your antivirus software is incorrect. We've seen reports like this in the past because there is a computer virus called Blackhole. Here’s what wiki says: https://en.wikipedia.org/wiki/Blackhole_exploit_kit You'll need to temporarily disable the antivirus software if you want to install the plug-in. Sorry for any inconvenience.

bthorp wrote:

I just purchased Blackhole.  When I installed it I got the following message from Bitdefender anti-virus:

The file c:\program files\common files\avid\audio\plug-ins\eventide\blackhole.aaxplugin\contents\win32\blackhole.aaxplugin is infected with Gen:Variant.Renos.41 and was moved to quarantine. It is recommended that you run a System Scan to make sure your system is clean.

Has anyone else run in to this?

Brainwave
Joined: Apr 9 2018
Posts: 1
May 10, 2018 - 01:32 pm

Yes, I am trying to install the above plug in and Bitdefender has quarantined it because it contains a GEN.VARIANT.RENOS.41 trojan. It will not let me install it

Please can Eventide contact Bitdefender to tell them this is a false positive, so we can install the plug in with confidence?

Thanks.

tlongabaugh's picture
Eventide Staff
tlongabaugh
Joined: May 29 2014
Posts: 744
May 15, 2018 - 04:05 pm

Hi - yes, we will contact them about whitelisting our installers.

resob
Joined: Feb 5 2016
Posts: 3
October 02, 2018 - 09:17 am

Same problem here, I could not install the Blackhole. Even all of my other purchased products have the same virus issue "Gen:Variant.Renos.41". I hope they get it done as I was looking forword to each and every update has been released here the last year has finally fixed that issue, it didn't, it's always just a dissapointment. To say there was a virus called blackbole years ago must be a joke, who can belive in this?