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Installing & Authorizing Eventide Plug-ins

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jgoldbach's picture
Eventide Staff
jgoldbach
Joined: Jan 12 2015
Posts: 58

Installing & Authorizing Eventide Plug-ins

(Eventide Staff)
September 08, 2016 - 03:45 pm

We've put together a guide to help you with the process of installing and authorizing Eventide plug-ins. We hope you find it helpful. 

Installing & Authorizing Eventide Plug-ins

Contact support if you need additional assistance.

adekanon
Joined: Nov 24 2016
Posts: 2

But where can I find my

November 25, 2016 - 01:37 am

But where can I find my serial and license? Are you sending that via email like all the other plugin producer on the market? Normally i get this immediately after payment. This is the first time i have to wait so long for a serial for a bought plugin. This is really frustrating!!!

gkellum's picture
Eventide Staff
gkellum
Joined: Mar 2 2011
Posts: 2014

adekanon wrote:

November 25, 2016 - 09:09 am

adekanon wrote:

But where can I find my serial and license? Are you sending that via email like all the other plugin producer on the market? Normally i get this immediately after payment. This is the first time i have to wait so long for a serial for a bought plugin. This is really frustrating!!!

If you bought the plugin on eventideaudio.com, you do receive everything immediately after payment, but sales that go through eventidestore.com are processed by our front office and therefore aren't immediate.  Yesterday was Thanksgiving holiday, but orders from yesterday should be processed today.  So, you should get an email with the serial number and license key today.  Our apologies for the wait.

 

adekanon
Joined: Nov 24 2016
Posts: 2

Thank you for the information

November 25, 2016 - 09:45 am

Thank you for the information and i already see that you were off yesterday.

Till i receive my purchased serials i will have fun with the demos.

ana
Joined: Sep 19 2017
Posts: 1

plugin

September 19, 2017 - 06:38 pm

hi i just get the free Equivocate ,cant authorise it says dont have email license 

DGillespie's picture
Eventide Staff
DGillespie
Joined: Jan 29 2008
Posts: 927

Hi Ana,

September 20, 2017 - 09:47 am

Hi Ana,

Can you copy a picture of the error you're getting and send it to us?

Thanks,
Dan

kurtlibmusic
Joined: Sep 20 2017
Posts: 1

I recently downloaded free

September 20, 2017 - 02:30 pm

I recently downloaded free version of EQuivocate.  I authorized in iLok but there does not seem to a way to register plugin at Eventide. 

First, I cannot find the plugin listed in the dropdown of products to authorize and second, even if it was in the drop down, I don't have any serial number/key information.  I did not recieve any emails from Eventide after I signed up for download.  It looks as though the plugin works in ProTools, but don't I need to register product at Eventide?

DGillespie's picture
Eventide Staff
DGillespie
Joined: Jan 29 2008
Posts: 927

kurtlibmusic wrote:

September 20, 2017 - 04:05 pm

kurtlibmusic wrote:

I recently downloaded free version of EQuivocate.  I authorized in iLok but there does not seem to a way to register plugin at Eventide. 

First, I cannot find the plugin listed in the dropdown of products to authorize and second, even if it was in the drop down, I don't have any serial number/key information.  I did not recieve any emails from Eventide after I signed up for download.  It looks as though the plugin works in ProTools, but don't I need to register product at Eventide?

Hi Kurt,

Because we expected a large volume of people trying it, we didn't give it a serial number, so you don't need to register it on eventide.com.  As long as you have the license in your iLok account, you'll still be able to participate in any upgrades.  The email probably ended up in your junk folder, which you can go fish out.  

Thanks,
Dan

Phased
Joined: Sep 24 2017
Posts: 1

Equivocate offline ?

September 25, 2017 - 11:29 am

Hi I have created ilok account and downloaded license manager, now planning to download Equivocate I understand no ilok dongle is necessary, but I read you have to authorise the plug in , in license manager.Does this mean your computer has to be connected to the internet all and every time Equivocate is used.? 

DGillespie's picture
Eventide Staff
DGillespie
Joined: Jan 29 2008
Posts: 927

Hi Phased,

September 25, 2017 - 05:07 pm

Hi Phased,

No, your computer only needs to be connected to the internet when you authorize it.

Dan