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Presets Disappeared

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andrewcraven
Joined: Dec 6 2016
Posts: 2

Presets Disappeared

December 19, 2018 - 05:23 pm

I moved around some of my ProTools files and folders to consolidate different projects and I think I may have moved my plugins folder in the process. When I pull up ProTools projects now I can access the plugins but all the presets are gone.  When I open the Eventide folder on my PC the presets are listed as .tide files but when I try to load these presets within the plugin in ProTools it says there are no .tide files in that folder.  What can be done to get these presets back? 

tlongabaugh's picture
Eventide Staff
tlongabaugh
Joined: May 29 2014
Posts: 645

Hi, I would do a fresh

December 19, 2018 - 05:26 pm

Hi, I would do a fresh install of the Eventide plugins, and see if that fixes your issue.

andrewcraven
Joined: Dec 6 2016
Posts: 2

Uncertain

December 19, 2018 - 05:33 pm

Thank you for your response. I wondered if that might be the solution but I'm uncertain on how to do that.  I have the eventide subscription through gobbler. 

tlongabaugh's picture
Eventide Staff
tlongabaugh
Joined: May 29 2014
Posts: 645

There should be an option in

December 19, 2018 - 05:50 pm

There should be an option in the Gobbler client to "Uninstall All". Click that, and then install again from the client afterwards.