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Arjen
Joined: Jul 6 2018
Posts: 1

Send to audioease

July 06, 2018 - 04:20 pm

Why does my plugin authorization get send to an audioease email and not my Eventide email?

I can't get my plugin license because it is sent to an email I don't have.

jgoldbach's picture
jgoldbach
Joined: Jan 12 2015
Posts: 60
July 06, 2018 - 06:44 pm

Hi Arjen, 

Are you referring to the message prompting you to authorize your iLok account?

"An authorization message has been sent to [email]. You have 24 hours to click the link in the message. Check your junk mail folder if you do not get the message."

If so, PACE requires that we make sure the iLok belongs to you, so we send the message to the email address on file with iLok. That's how the authorization is done. In other words, you'll have to change the email address on your iLok account to have the message sent to a different address. I hope this helps.