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Wertigo
Joined: Dec 21 2014
Posts: 2

UltraChannel Activation Error

Wertigo
December 21, 2014 - 07:09 am

Hi,

I had the same problem, as the guy in the post before me:

 http://forum.eventide.com/cs/forums/t/9734.aspx

Same message and eveything. Now i upgraded to the latest version of the plugin, and now i get another error message, saying: "Bad Machine Bindings For Software License"

And the plugin doesn't start ofcourse. 

I have latest PACE iLOK license manager, and it says everything is fine with my license.  

Im using windows 8.1 with Bitwig and Studio One. error appears in both. 

Can someone help me please? 

DGillespie's picture
Eventide Staff
DGillespie
Joined: Jan 29 2008
Posts: 1015
DGillespie
January 05, 2015 - 11:50 am

Hi Wertigo,

Can you contact support@eventide.com with your iLok.com account name and which plug-in you're having the problem with?  Let Jerome know to just send it to me and I'll contact PACE.

Thanks,

Dan

vadymmykh
Joined: Oct 13 2015
Posts: 2
vadymmykh
October 13, 2015 - 02:37 pm

Did you find the answer? I'm getting the same error for another plugin.

tlongabaugh's picture
Eventide Staff
tlongabaugh
Joined: May 29 2014
Posts: 982
tlongabaugh
October 14, 2015 - 11:15 am

Hi vadymmyk-

Sorry to hear you're having this issue. A few questions:

-What OS are you using?

-What is the plug-in/is it the latest version?

-Do you have the newest iLok Manager installed?

 

As a preliminary suggestion, I would use iLok Manager to remove the license from your device, reinstall the plug-in, and then move the license back to your iLok/computer.

 

Best,

Tom

Wertigo
Joined: Dec 21 2014
Posts: 2
Wertigo
October 22, 2015 - 02:28 pm

Hello

 

I think i had to deactivate it and than activate it trough the process which pops up in your DAW, and not trough the separate ilok application.

vadymmykh
Joined: Oct 13 2015
Posts: 2
vadymmykh
October 22, 2015 - 08:21 pm

Well, I found the solution in downloading the latest UCh software. Worked for me. The plugin version I had before was out of date and maybe that's why it didn't work on my Windows 10. Which is strange, because the newest versions of Soundtoys plugins don't work at all, but the old ones yes. Strange, so strange... And yes, I did everything, activating/desactivating it in all the kamasutra poses and combinations.

DGillespie's picture
Eventide Staff
DGillespie
Joined: Jan 29 2008
Posts: 1015
DGillespie
October 23, 2015 - 01:31 pm

I'm glad you guys both got it working.

 

The older version was wrapped with an older version of PACE which had some potential problems.  The new version should not cause this any more.

 

Dan