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Ultrareverb not showing in Studio One

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ErwinL
Joined: Mar 16 2017
Posts: 3

Ultrareverb not showing in Studio One

February 05, 2018 - 04:18 pm

I can't find a way to see UltraReverb in Studio One. I rescanned the plugins, deleted and re-installed...

It works in Abletom and Protools on the same computer though.
I'm running out of ideas...

tlongabaugh's picture
Eventide Staff
tlongabaugh
Joined: May 29 2014
Posts: 744
February 05, 2018 - 05:36 pm

Hi-

Are you on Windows or Mac? Are you using Studio One Pro, Artist, etc?

Regardless, you could try rescanning the blacklist in Studio One:

1. Open Studio One, go to your VST preferences, and make sure "Scan at Startup" is checked.

2. Also click "Reset Blacklist" in the VST preferences, and then restart Studio One.

-Tom
ErwinL
Joined: Mar 16 2017
Posts: 3
February 06, 2018 - 04:19 am

I am on Mac 10.9, Studio One Professional.
I rescanned, reloaded the Blacklist...

 

tlongabaugh's picture
Eventide Staff
tlongabaugh
Joined: May 29 2014
Posts: 744
February 06, 2018 - 12:25 pm

Hi-

I contacted PreSonus support, and this is what they suggest:

1. Please open Studio One and go to Studio One>Preferences>Locations>VST Plugins and verify that you have the correct directory added to the list of folders that the program scans at startup. You want to add the directory that you have your plug-ins installed to. If you do not see the "VST Plug-ins" tab under the Locations tab, then you want to make sure that you have activated Studio One Professional or Producer or you have installed the VST, AU, and ReWire support add-on if you are running the "Artist" version of Studio One. Press the "Reset Blacklist" button while you are in this window.

2. Studio One will only load 64-bit plug-ins into the 64-bit version of Studio One. The 32-bit version of Studio One will only load 32-bit plug-ins. If you need to run Studio One in 32-bit mode, simply ctrl-click (right-click) the Studio One icon in your Applications folder and go to "Get Info." You can then check the box to run in 32-bit mode.

3. Please click the icon of the wrench in the browser window, at the top, right-hand corner of the window to open the plug-in manager. Make sure that there is a white dot next to the plug-in, if it shows up in the list.

If you are still having problems, please email support@eventide.com, referencing this post. We can then get you in touch directly with PreSonus support.

-Tom

ErwinL
Joined: Mar 16 2017
Posts: 3
February 06, 2018 - 03:50 pm

Please click the icon of the wrench in the browser window, at the top, right-hand corner of the window to open the plug-in manager. Make sure that there is a white dot next to the plug-in, if it shows up in the list.

This is the right solution!

Curtsong
Joined: Mar 14 2017
Posts: 1
July 07, 2019 - 02:05 pm

Having the same issue. Just purchased the Ultra plugin promotion you had. all the new Ultra Plugs aren't showing up in s1 4Pro. I'm a windows platform. 

I had the same issue with the H3000 too.  The .dll files have to be placed into the VST3 folder because that's how S1 uses VST3 plugs. 

on Windows if it's an x64 VST3 it has to be in \Program Files\Common Files\VST3 to scan and load.

 

tlongabaugh's picture
Eventide Staff
tlongabaugh
Joined: May 29 2014
Posts: 744
July 08, 2019 - 12:37 pm

Curtsong wrote:

Having the same issue. Just purchased the Ultra plugin promotion you had. all the new Ultra Plugs aren't showing up in s1 4Pro. I'm a windows platform. 

I had the same issue with the H3000 too.  The .dll files have to be placed into the VST3 folder because that's how S1 uses VST3 plugs. 

on Windows if it's an x64 VST3 it has to be in \Program Files\Common Files\VST3 to scan and load.

Hi-

We currently don't support VST3. The .dll files are VST2.

In order to use the plugins, you should install them into the location you are using for your VST2 plugins. They are installed to the following locations by default. Please make sure that Studio One is set to look at the applicable custom folder:

  1. VST32: c:\Program Files (x86)\Common Files\Steinberg\VST2\Eventide\
  2. VST64: c:\Program Files\Common Files\Steinberg\VST2\Eventide\

You should also ensure that you've activated the licenses in iLok License Manager.