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jcshirke
Joined: Jan 14 2008
Posts: 139

Can't Register H8000

jcshirke
January 22, 2008 - 03:01 pm
Hi Italo, I tried registering my H8000 online, but the web site reported that it was an invalid serial number. I called Eventide, and I was told it was a valid serial number. (Of course it is...I'm reading it off my unit. :) ) They thought it might be a web site problem. I emailed the web master, but no reply as of yet. Anything you can do on your end, or should I just sit tight? Thanks, Jeff
IDeangelis
Joined: Jan 9 2008
Posts: 1470
IDeangelis
January 22, 2008 - 03:11 pm

Hi Jeff

I'll report the problem to the right person.

Thanks for posting about this.

regards

I

IDeangelis
Joined: Jan 9 2008
Posts: 1470
IDeangelis
January 22, 2008 - 03:42 pm

 What's the serial #, Jeff?

The webmaster needs it to check things.

thanks

jcshirke
Joined: Jan 14 2008
Posts: 139
jcshirke
January 22, 2008 - 06:25 pm
H-00023 I hope posting my serial number publicly doesn't cause any problems. I can trust everyone, right? ;)
IDeangelis
Joined: Jan 9 2008
Posts: 1470
IDeangelis
January 23, 2008 - 10:23 am

Thanks. It'll be ok.

cl516
Joined: Jan 15 2008
Posts: 19
cl516
March 08, 2008 - 01:06 am
hi there, i'm having the same problem with my H8000FW. website says it is invalid. what should i do? is it the hyphen in the serial number?
IDeangelis
Joined: Jan 9 2008
Posts: 1470
IDeangelis
March 10, 2008 - 04:09 am

Hi

sorry for the inconvenient. Please contact support@eventide.com and you will be helped.

thanks