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dbaylies's picture
Eventide Staff
dbaylies
Joined: Jul 28 2018
Posts: 63

H9000 1.2 and VSig 3.0 Public Betas

(Eventide Staff)
July 17, 2019 - 12:02 pm

Attention all H9000 and H9000R users:

 

We are pleased to announce that the H9000 1.2 and VSig 3.0 Public Betas are now available to H9000 owners, fixing a number of bugs and enabling communication between VSig and the H9000.

VSig is Eventide's custom algorithm editor, allowing for the creation of custom H9000 algorithms and the retrieval of H9000 algorithms from the H8000 or earlier. This version of VSig is an entirely overhauled version of its predecessors, and is available for both Mac and Windows.

If you would like to participate in the Public Beta, you must update both your H9000 and Emote and download the new VSig. H9000 software version 1.2.1 is now available in your updates list, and there are links to the Emote installers below. Vsig can be downloaded through the "My Products" tab of your Eventide website account page, where it can be found in the "Installers" section of your registered H9000. 

If you own an H9000R, you must update your H9000 software using your current version of Emote before updating Emote to 1.2 using the links below.

We should note that the 1.2 Public Beta will appear in your H9000 updates list as Release Type "Unknown". After you update, 1.2.1 and future Public Beta releases will appear as Release Type "Public Beta".

 

If you should have any issues installing or updating any software, please respond to this forum post and we'll do our best to help you out. With any other questions, requests, and ideas, feel free to start a new thread in the forum - all feedback is greatly appreciated and goes a long way toward improving VSig and the H9000.

Be sure to check out the VSig User Guide by opening VSig and navigating to Help→VSig User Guide. VSig is quite extensive, and takes some time and patience to master. You are more than welcome to start discussions on the VSig and Preset Development forum should you have questions, or would like to share ideas.

 

Thank you all again for being a part of the Eventide family, and we hope you enjoy the beta!

 

Emote 1.2 (H9000R users - please update your H9000R firmware to 1.2 through Emote 1.1 before updating Emote using the links below)

Mac

https://downloads.eventide.com/audio/installers/h9000/emote/Emote-1.2.1[3]-osx-installer.dmg

Windows

https://downloads.eventide.com/audio/installers/h9000/emote/Emote-1.2.1[3]-windows-installer.exe

donrwatters
Joined: May 6 2013
Posts: 22
July 17, 2019 - 04:02 pm

H9000 is Out of Date.  Kind of a catch-22 situation.  How does one update without Emote?  I think I'm on the latest of everything, but don't know if the H9000R is able to do a offline update, since I don't have the buttons to push to make sure that it's getting kicked off.

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dbaylies
Joined: Jul 28 2018
Posts: 63
July 17, 2019 - 04:34 pm

Hey Don -

R users must update their H9000 before updating Emote, since Emote 1.2 doesn't work with H9000 1.1.

To resolve this, you can just install an older version of Emote, update your H9000, then re-install the new version again. You can find Emote 1.1.5 in the H9000 installers page.

Sorry for the confusion - perhaps we could have been more clear about the order of operations for the H9000R.

-David

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Eventide Staff
dbaylies
Joined: Jul 28 2018
Posts: 63
July 17, 2019 - 04:52 pm

Additionally - if you think you've updated your H9000 but are still getting that message in Emote, you likely just need to restart Emote to allow it to connect to the H9000.

macgee
Joined: Sep 13 2012
Posts: 158
July 17, 2019 - 05:03 pm

Thanks dbaylies and Eventide team, this is great!

donrwatters
Joined: May 6 2013
Posts: 22
July 17, 2019 - 05:27 pm

dbaylies wrote:

R users must update their H9000 before updating Emote, since Emote 1.2 doesn't work with H9000 1.1.

All good now!  Thank you for the quick help.

piercedMildred
Joined: Apr 12 2019
Posts: 1
July 20, 2019 - 12:44 pm

VSIG does not appear in the "installers" section of my registered H9000R on my "My Products" tab, it also doesn't appear in the "installers" section of the VSIG product page itself.  I was able to update the H9000R and Emote, but can't find the associated VSIG installer...

macgee
Joined: Sep 13 2012
Posts: 158
July 21, 2019 - 09:51 am

You go to My Products and you should be able to access the links there.
If not there perhaps you've not registred your H9000 to your Eventide acount?

piercedMildred wrote:

VSIG does not appear in the "installers" section of my registered H9000R on my "My Products" tab, it also doesn't appear in the "installers" section of the VSIG product page itself.  I was able to update the H9000R and Emote, but can't find the associated VSIG installer...

tmoravan
Joined: Apr 19 2010
Posts: 61
July 21, 2019 - 10:52 am

doesn't appear in my list either for my registered H9000

macgee
Joined: Sep 13 2012
Posts: 158
July 21, 2019 - 04:06 pm

I posted, then re-read your message and saw you mentioned you did just that, but alas can't edit forum posts!!

piercedMildred wrote:

VSIG does not appear in the "installers" section of my registered H9000R on my "My Products" tab, it also doesn't appear in the "installers" section of the VSIG product page itself.  I was able to update the H9000R and Emote, but can't find the associated VSIG installer...

resynthesis
Joined: Oct 25 2014
Posts: 4
July 21, 2019 - 05:39 pm

Same problem here: On my My products page, the only button regarding registered products is a red Unregister button, on the same line as the H9000 and its serial number. No links to VSig/VSigX there.

Have successfully updated the H9000 to 1.2.1, and downloaded the 1.2.1 Emote, which (after some confusion on my part) connects perfectly.

But: where is VSIG? Not on that page, and not at any of the links on that (My products) page.

Resyn Thesis

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Eventide Staff
dbaylies
Joined: Jul 28 2018
Posts: 63
July 21, 2019 - 06:22 pm

To all those having issues downloading VSig - we can confirm that, for some users, the link is not visible. We are not entirely sure what the issue is just yet, but we will most likely be unable to resolve this before tomorrow. Apologies for the delay! We want to make VSig accessible as soon as possible.

-David

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Eventide Staff
egrippaldi
Joined: Feb 11 2019
Posts: 12
July 21, 2019 - 07:28 pm

resynthesis wrote:

Same problem here: On my My products page, the only button regarding registered products is a red Unregister button, on the same line as the H9000 and its serial number. No links to VSig/VSigX there.

Have successfully updated the H9000 to 1.2.1, and downloaded the 1.2.1 Emote, which (after some confusion on my part) connects perfectly.

But: where is VSIG? Not on that page, and not at any of the links on that (My products) page.

Resyn Thesis

 

I noticed you have two accounts on the website, both using the same email.  I wonder if that is confusing things.  Your other account is your last name.

- Matt

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Eventide Staff
egrippaldi
Joined: Feb 11 2019
Posts: 12
July 22, 2019 - 01:55 pm

To the best of our knowledge this issue has been resolved. Thanks for your patience.

- Matt

 

 

tmoravan wrote:

doesn't appear in my list either for my registered H9000

bsfreq
Joined: Jul 27 2017
Posts: 3
July 22, 2019 - 04:04 pm

Apparently not. VSig is not showing in my downloads list either. Just registered the H9000 to be able to download VSig.

egrippaldi wrote:

To the best of our knowledge this issue has been resolved. Thanks for your patience.

- Matt

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Eventide Staff
egrippaldi
Joined: Feb 11 2019
Posts: 12
July 22, 2019 - 09:00 pm

bsfreq wrote:

Apparently not. VSig is not showing in my downloads list either. Just registered the H9000 to be able to download VSig.

Please try again when you have a moment, sorry for the inconvenience.

 

 

ztime
Joined: Jul 25 2019
Posts: 2
July 25, 2019 - 12:44 pm

Hi just registered an H9000R. Looked everywhere but couldn't find how to install the new Software to the H9000R hardware unit?  In Emote Software Updates pane nothing is available. Current Software version is 1.1.5(0) (685b332). Can you let me know how to do it please... Cheers

 

dbaylies's picture
Eventide Staff
dbaylies
Joined: Jul 28 2018
Posts: 63
July 25, 2019 - 01:46 pm

ztime wrote:

Hi just registered an H9000R. Looked everywhere but couldn't find how to install the new Software to the H9000R hardware unit?  In Emote Software Updates pane nothing is available. Current Software version is 1.1.5(0) (685b332). Can you let me know how to do it please... Cheers

 

 

Hi ztime. If your H9000R is connected to Emote but the updates list is empty, then your H9000R may not be connected to internet, which is required to download updates. Could you verify that your H9000R is either wired to an internet connection via Ethernet, or else that it is connected to a WiFi network? In any case, simply restarting Emote might resolve this issue.

If you still can't see updates, please email dbaylies@eventide.com and we'll work to resolve the issue.

-David

JWSpaceMan
Joined: Oct 29 2016
Posts: 3
July 26, 2019 - 12:16 am

This is tremendous news about the new versions of VSIG.

I've dreamed of owning an Eventide since listening to Vai's Passion and Warfare as a kid in the 90's.

A few months back I was finally able to pick up a used H7600 & it's incredible!

After some (serious) effort I was able to get VSIG running on a virtualbox Windows machine (inside my Mac laptop) and communicating over a USB to RS232 (FTDI chipset) adapter.

The question is this: once the new native Mac VSIG is out of beta, and the owners of shiny new H9000's have had their fun for a while, will those of us on last-gen hardware possibly get a compatibility back-port?

Of course, nothing is owed to us for retired hardware, but these can be lifetime machines, and many hobbyists such as myself are finding their new "hand-me-downs" a good fit to needs and budgets.

It would be a greatly appreciated gesture if we were given access to the new accessibility-enhanced tools for authoring our own sounds (within the confines of our existing algorithm libraries, i.e. not including new algorithms that are part of the next-gen release).

Cheers -- Joel

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Eventide Staff
egrippaldi
Joined: Feb 11 2019
Posts: 12
July 26, 2019 - 09:22 am

Joel, We are pleased that you are enjoying your H7600 and glad to hear you have the previous version of VSig operational. The H9000 is a new platform with different internal architecture and communications implementation. Because of this, It would be a considerable effort for us to add support for legacy hardware. We will continue to make VSig 2 available for current Windows operating systems for as long as possible.

- Matt

 

 

JWSpaceMan wrote:

This is tremendous news about the new versions of VSIG.

I've dreamed of owning an Eventide since listening to Vai's Passion and Warfare as a kid in the 90's.

A few months back I was finally able to pick up a used H7600 & it's incredible!

After some (serious) effort I was able to get VSIG running on a virtualbox Windows machine (inside my Mac laptop) and communicating over a USB to RS232 (FTDI chipset) adapter.

The question is this: once the new native Mac VSIG is out of beta, and the owners of shiny new H9000's have had their fun for a while, will those of us on last-gen hardware possibly get a compatibility back-port?

Of course, nothing is owed to us for retired hardware, but these can be lifetime machines, and many hobbyists such as myself are finding their new "hand-me-downs" a good fit to needs and budgets.

It would be a greatly appreciated gesture if we were given access to the new accessibility-enhanced tools for authoring our own sounds (within the confines of our existing algorithm libraries, i.e. not including new algorithms that are part of the next-gen release).

Cheers -- Joel

ztime
Joined: Jul 25 2019
Posts: 2
July 26, 2019 - 09:41 am

dbaylies wrote:

ztime wrote:

Hi just registered an H9000R. Looked everywhere but couldn't find how to install the new Software to the H9000R hardware unit?  In Emote Software Updates pane nothing is available. Current Software version is 1.1.5(0) (685b332). Can you let me know how to do it please... Cheers

 

 

Hi ztime. If your H9000R is connected to Emote but the updates list is empty, then your H9000R may not be connected to internet, which is required to download updates. Could you verify that your H9000R is either wired to an internet connection via Ethernet, or else that it is connected to a WiFi network? In any case, simply restarting Emote might resolve this issue.

If you still can't see updates, please email dbaylies@eventide.com and we'll work to resolve the issue.

-David

 

Hi David sent you an email... Many thanks!

enable
Joined: Oct 20 2015
Posts: 10
July 26, 2019 - 06:17 pm

Thanks for the beta. 
Finally we can save from the plugin to the hardware.. very cool. 

But what i really miss is a Favorite Function for algorithms.. :-(

 

 

JWSpaceMan
Joined: Oct 29 2016
Posts: 3
July 26, 2019 - 07:32 pm

Hi Matt --

Sorry to hear that, but thanks for the straightforward answer.

Cheers -- Joel

egrippaldi wrote:

Joel, We are pleased that you are enjoying your H7600 and glad to hear you have the previous version of VSig operational. The H9000 is a new platform with different internal architecture and communications implementation. Because of this, It would be a considerable effort for us to add support for legacy hardware. We will continue to make VSig 2 available for current Windows operating systems for as long as possible.

- Matt

senordelaflor
Joined: Nov 30 2018
Posts: 3
August 10, 2019 - 03:36 pm

Hey guys,

I just updated from 1.1.5 to the latest 1.2 beta and the same preset I had loaded for the GloriousAngelics algorithm (5743)’s reverb now sounds detuned. Any one else experiencing this?

senordelaflor
Joined: Nov 30 2018
Posts: 3
August 10, 2019 - 03:37 pm

Hey guys,

I just updated from 1.1.5 to the latest 1.2 beta and the same preset I had loaded for the GloriousAngelics algorithm (5743)’s reverb now sounds detuned. Any one else experiencing this?

taylor12k
Joined: Dec 3 2009
Posts: 55
August 13, 2019 - 12:58 pm

where do we get the vSig beta?

dbaylies's picture
Eventide Staff
dbaylies
Joined: Jul 28 2018
Posts: 63
August 13, 2019 - 02:40 pm

taylor12k wrote:

where do we get the vSig beta?

To see the VSig Beta download link, you must have an H9000 or H9000R registered on the website. Then, you'll be able to see the VSig download link on the H9000 downloads page.

-David

taylor12k
Joined: Dec 3 2009
Posts: 55
August 13, 2019 - 03:14 pm

yeah, stupid me didn't read all of your post. sorry about that!

 

i went to register my H9000r but the registration form wouldn't accept my serial number! 9K-000159

 

what should i do?

dbaylies's picture
Eventide Staff
dbaylies
Joined: Jul 28 2018
Posts: 63
August 13, 2019 - 03:48 pm

taylor12k wrote:

yeah, stupid me didn't read all of your post. sorry about that!

 

i went to register my H9000r but the registration form wouldn't accept my serial number! 9K-000159

 

what should i do?

 

Looks like you just have an extra 0! It should probably be 9K-00159

taylor12k
Joined: Dec 3 2009
Posts: 55
August 13, 2019 - 04:00 pm

oh, sorry... no, i did just have 2 0's when i entered it.. but it still wouldn't take.

could it be because the only drop down choice was H9000, but mine is an H9000r? so, technically, my SN# doesn't match to an "H9000" ?

dbaylies wrote:

taylor12k wrote:

yeah, stupid me didn't read all of your post. sorry about that!

 

i went to register my H9000r but the registration form wouldn't accept my serial number! 9K-000159

 

what should i do?

 

Looks like you just have an extra 0! It should probably be 9K-00159

dbaylies's picture
Eventide Staff
dbaylies
Joined: Jul 28 2018
Posts: 63
August 13, 2019 - 04:11 pm

No that wouldn't be it. The menu corresponds to both H9000s and H9000Rs.

We do have other ideas though - could you please email dbaylies@eventide.com to work this out further?

-David

taylor12k
Joined: Dec 3 2009
Posts: 55
August 17, 2019 - 10:18 am

i emailed last week and never heard back, let me know if i should email again or if you could please get back to me i'd apprecaite it. thanks

dbaylies's picture
Eventide Staff
dbaylies
Joined: Jul 28 2018
Posts: 63
August 17, 2019 - 10:51 am

taylor12k wrote:

i emailed last week and never heard back, let me know if i should email again or if you could please get back to me i'd apprecaite it. thanks

Hi Taylor,

I sent a reply to you last week - I'm not sure why it didn't go through. I've sent you another email. Let me know if that one doesn't get through either!

-David

igglethorpe
Joined: Nov 27 2015
Posts: 9
September 07, 2019 - 07:37 pm

I might be missing something, but it appears my H9000 version 1.2.1[5] seems to not be compatible with Emote version 1.1.5[2].  I'm running the latest firmware of the H9000 I can find and installed the latest version of Emote I could find.

The error I'm getting in Emote is: This version of Emote is out of date and can't be used with the H9000 you are trying to connect to (Expected version 20180717.  Actual version 20190712).  Please update to the latest Emote version.

Is there another Emote version to install that I don't have access to in my account?

ssgrfk
Joined: Jul 30 2015
Posts: 47
September 09, 2019 - 05:09 am

found a bug of sorts with the plugin. After setting up some mappings via the FX Function mappings with the plugin and automating these on one algorithm in an FX chain, this all worked, i added another Algorithm to the FX chain (this worked) then, i tried to replace the 2nd algorithm with something else and this 2nd Algorithm wolud stay the same.

so for example, i have the FX chain with a resonator in position 1, then a delay in position 2. if i then try to swap the delay in position 2 with any other algorrithm, the algorithm in position two would change its name to the NEW algorithm but the algorthm itself would stay the same.. if i tried to swap out the entire FX chain with another FX chain, the emote plugin would simply go into a endless loop of LOADING. only restarting the H9000 physical device would break it out of that cycle

thx

Eventide Staff
jbamberg
Joined: Aug 22 2011
Posts: 116
September 09, 2019 - 10:05 am

ssgrfk wrote:

found a bug of sorts with the plugin. After setting up some mappings via the FX Function mappings with the plugin and automating these on one algorithm in an FX chain, this all worked, i added another Algorithm to the FX chain (this worked) then, i tried to replace the 2nd algorithm with something else and this 2nd Algorithm wolud stay the same.

so for example, i have the FX chain with a resonator in position 1, then a delay in position 2. if i then try to swap the delay in position 2 with any other algorrithm, the algorithm in position two would change its name to the NEW algorithm but the algorthm itself would stay the same.. if i tried to swap out the entire FX chain with another FX chain, the emote plugin would simply go into a endless loop of LOADING. only restarting the H9000 physical device would break it out of that cycle

This is now known as issue EMOTE-441 in our tracker.

Thanks for the report, we'll look into it. 

dbaylies's picture
Eventide Staff
dbaylies
Joined: Jul 28 2018
Posts: 63
September 09, 2019 - 10:58 am

igglethorpe wrote:

I might be missing something, but it appears my H9000 version 1.2.1[5] seems to not be compatible with Emote version 1.1.5[2].  I'm running the latest firmware of the H9000 I can find and installed the latest version of Emote I could find.

The error I'm getting in Emote is: This version of Emote is out of date and can't be used with the H9000 you are trying to connect to (Expected version 20180717.  Actual version 20190712).  Please update to the latest Emote version.

Is there another Emote version to install that I don't have access to in my account?

 

Yes! You must download Emote 1.2 using the link in the initial post at the top of this thread. Let us know if there are further issues.

-David

cyborgssc
Joined: Mar 2 2019
Posts: 7
October 09, 2019 - 04:06 pm

It's been 12 weeks since the beta began and a full month since the last comment in this thread. Is a production version of 1.2 pushing out soon?

Eventide Staff
jbamberg
Joined: Aug 22 2011
Posts: 116
October 09, 2019 - 04:41 pm

cyborgssc wrote:

It's been 12 weeks since the beta began and a full month since the last comment in this thread. Is a production version of 1.2 pushing out soon?

Apologies for taking so long to get this out.  We ended up adding a few small features and fixes that we hadn't anticipated.  It should be in production very soon.