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H9000R - Emote "disconnects unexpectedly"

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thegodinhackney
Joined: Dec 13 2020
Posts: 1

H9000R - Emote "disconnects unexpectedly"

thegodinhackney
February 16, 2021 - 05:33 pm

Hi All - just wondering ay anyone has had experience with Emote disconnecting? My Emote has been disconnecting unexpectedly and I have to reconnect ever since I've managed to get it set up with the H9000R and my iMac (Big Sur) running Logic X. Everything else is now working but this is really frustrating. Just wondering if anyone has experienced this?

very best

Nathaniel 

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tbskoglund's picture
Eventide Staff
tbskoglund
Joined: Aug 28 2020
Posts: 132
tbskoglund
February 17, 2021 - 10:06 am

Hi Nathaniel, 

Sorry about your connection issues. Can you please give me a little bit more information about what is happening? 

Is Emote disconnecting while you are actively using it? Or does it disconnect while it is running in the background? 

Does this happen when Emote is running as a standalone app or when you use it as a plug-in in Logix X? Or both? 

Thanks,

Tyler

jujugaana
Joined: Feb 26 2021
Posts: 1
jujugaana
February 27, 2021 - 05:59 pm

Has this been resolved? I have the same problem.

Mac Pro Late 2013, (Cylinder), Big Sur, Logic Pro X 10.6

Both Eventide (1.3) and Mac on Ethernet.

 

thegodinhackney wrote:

Hi All - just wondering ay anyone has had experience with Emote disconnecting? My Emote has been disconnecting unexpectedly and I have to reconnect ever since I've managed to get it set up with the H9000R and my iMac (Big Sur) running Logic X. Everything else is now working but this is really frustrating. Just wondering if anyone has experienced this?

very best

Nathaniel 

tbskoglund's picture
Eventide Staff
tbskoglund
Joined: Aug 28 2020
Posts: 132
tbskoglund
March 01, 2021 - 09:34 am

jujugaana wrote:

Has this been resolved? I have the same problem.

Mac Pro Late 2013, (Cylinder), Big Sur, Logic Pro X 10.6

Both Eventide (1.3) and Mac on Ethernet.

Unexpected disconnections that happen while Emote is running in the background are a known issue that will be resolved in the next version of Emote. Sorry for the inconvenience.