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Blackhole Pedal Locked(??)/Flashing LEDs.....

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gregmon79
Joined: Oct 19 2020
Posts: 1

Blackhole Pedal Locked(??)/Flashing LEDs.....

gregmon79
December 02, 2020 - 08:06 pm

I can't get my BH pedal to work. I updated the firmware, and now its acting all funky and won't work. My PC won't even recognize the pedal when I plug it in whereas it did previously. Not sure what happened. I can't even get it to factory reset from the pedal itself. It's like, locked up.......

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bohan
Joined: Jan 9 2018
Posts: 871
bohan
December 03, 2020 - 10:51 am

gregmon79 wrote:

I can't get my BH pedal to work. I updated the firmware, and now its acting all funky and won't work. My PC won't even recognize the pedal when I plug it in whereas it did previously. Not sure what happened. I can't even get it to factory reset from the pedal itself. It's like, locked up.......

1. Have you tried factory reset by booting up the unit while pressing the ACTIVE footswitch & the ACTIVE LED button?
2. Are you still able to boot the UPDATE mode by pressing the TAP Button & TAP Footswitch?

jcro419
Joined: Mar 19 2021
Posts: 7
jcro419
March 19, 2021 - 08:58 pm

I'm having the same issue... i can't reset anything. I've only had the pedal for 4 hours.

jcro419
Joined: Mar 19 2021
Posts: 7
jcro419
March 19, 2021 - 08:59 pm

I'm having the same issue... i can't reset anything. I've only had the pedal for 4 hours.

 

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joecozzi
Joined: May 19 2015
Posts: 215
joecozzi (My Eventide Gear)
March 19, 2021 - 09:11 pm

Have you tried any or both the procedures outlined above with factory resetting and booting up in update mode?

jcro419
Joined: Mar 19 2021
Posts: 7
jcro419
March 19, 2021 - 09:16 pm

I can't do anything. I unplugged it and also tried the reset stuff. Maybe i'm doing it wrong??

jcro419
Joined: Mar 19 2021
Posts: 7
jcro419
March 19, 2021 - 09:18 pm

EDM won't recognize the pedal either. 

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joecozzi
Joined: May 19 2015
Posts: 215
joecozzi (My Eventide Gear)
March 19, 2021 - 09:23 pm

Since you have EDM up, let’s try this. Just to make sure you’re not doing anything wrong.

Disconnect the power for the pedal.
Simultaneously press the right footswitch and the right LED button above the right footswitch, and while holding them down, connect the power adapter to the pedal.
You should see two lights blinking on the pedal, preset1 and preset 5. Does that happen?

jcro419
Joined: Mar 19 2021
Posts: 7
jcro419
March 19, 2021 - 09:26 pm

Yes, those lights are flashing. :) Now what?

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joecozzi
Joined: May 19 2015
Posts: 215
joecozzi (My Eventide Gear)
March 19, 2021 - 09:28 pm

Connect the USB cable to your computer and open up EDM. You should see the name of your pedal pop up in the list. Do you?

jcro419
Joined: Mar 19 2021
Posts: 7
jcro419
March 19, 2021 - 09:31 pm

I do.:)

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joecozzi
Joined: May 19 2015
Posts: 215
joecozzi (My Eventide Gear)
March 19, 2021 - 09:33 pm

Make sure it’s highlighted in yellow and click “OK”.
It will take you to the main screen. Look for FIRMWARE UPDATES on the left hand side and click “Check for updates”. Click on the topmost choice so it highlights yellow and click “Install update” on the top right. You’ll see a progress bar, after which the pedal will reset. You should be good to go. Let me know.

jcro419
Joined: Mar 19 2021
Posts: 7
jcro419
March 19, 2021 - 09:37 pm

Thank you so much! It's working now!

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joecozzi
Joined: May 19 2015
Posts: 215
joecozzi (My Eventide Gear)
March 19, 2021 - 09:43 pm

FANTASTIC! If you would like to learn everything there is to know about Blackhole, feel free to check out the videos below. Enjoy your new pedal.

Blackhole Tutorial - Part1: Knobs & Switches
https://youtu.be/EdvvirF5uOw?list=PLhT2MsSeKiDxicpl2QOj2oLnX21tzwK4Y

Blackhole Tutorial - Part2: Rear Panel & System Settings
https://youtu.be/0xcWsiw3Wqc?list=PLhT2MsSeKiDxicpl2QOj2oLnX21tzwK4Y