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H9 and pc Bluetooth problem

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len
Joined: Aug 11 2009
Posts: 7

H9 and pc Bluetooth problem

len
June 09, 2020 - 05:25 pm

My H9 Max will connect to my iPad flawlessly- always connects. Connecting to my brand new PC via Bluetooth is very sporadic- sometimes it connects and sometimes it doesn't.

Thoughts?

bohan's picture
Eventide Staff
bohan
Joined: Jan 9 2018
Posts: 733
bohan
June 09, 2020 - 05:36 pm

len wrote:

My H9 Max will connect to my iPad flawlessly- always connects. Connecting to my brand new PC via Bluetooth is very sporadic- sometimes it connects and sometimes it doesn't. Thoughts?

Always make sure you've disconnected your H9 on your iPad or other mobile devices before connecting to your PC. H9 can be only connected to 1 Bluetooth master device. What does your PC say when it doesn't connect?

The Bluetooth module used in H9 was recommanded by Apple for iOS so it does work smoother on iOS. Windows had not been able to support Bluetooth MIDI very well. It's getting better. If you'd like to connect to PC flawlessly, I'd recommand via a USB cable.

len
Joined: Aug 11 2009
Posts: 7
len
June 09, 2020 - 05:59 pm

The PC connects.  It is the H9 app that says it cannot find the device.  Regarding the iPad would that be true even if the iPad is in a different room?

bohan's picture
Eventide Staff
bohan
Joined: Jan 9 2018
Posts: 733
bohan
June 09, 2020 - 11:23 pm

len wrote:

The PC connects. It is the H9 app that says it cannot find the device. Regarding the iPad would that be true even if the iPad is in a different room?

What does H9 Control say? Can you see "H9 Pedal" as a MIDI device in H9 Control?

It depends how far your room is from you. If you check your iPad's Bluetooth setting and make sure H9 is not connected there, it should be good.