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PitchFactor software update procedure

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yowza2019
Joined: Oct 9 2019
Posts: 2

PitchFactor software update procedure

October 09, 2019 - 01:51 pm

Hi,

I'm a newbie here and a newbie on Eventide products. Can't seem to find any answers on these two questions.

 

1) I just bought a used PitchFactor that is still with software version 3.0.0[19] which I can't bank down. I like to know if I update it, do I need to go through the previous versions accordingly or can I just jumped straight to the latest  ver 5.0.0 [4]?

 

2) Based on what I have read about updating issues, I think the H9 Control App is the one to use first and if it fails, then Direct Updater? I have Windows 7.

 

 

Thanks

nickrose's picture
Eventide Staff
nickrose
Joined: Jan 17 2008
Posts: 4393
October 09, 2019 - 08:24 pm

You should be able to go straight to the latest version. BUT YOU MUST do a full re-initialize (see UM) afterwards.

 

yowza2019
Joined: Oct 9 2019
Posts: 2
October 10, 2019 - 12:09 am

Ok, thanks Nick. That helps.