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Updating 5.5 Firmware Error

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cloud20
Joined: Jan 6 2016
Posts: 2

Updating 5.5 Firmware Error

July 05, 2019 - 08:15 am

Hi,

I tried updating the firmware of H9 Core through my iPad using H9 controller App but in the middle of the process it will say something like the it's interupted because of connection, I check my psu and it seems working fine, my internet is working well too. Please let me know what are the other ways to update it. Thanks.

Jordan.

nickrose's picture
Eventide Staff
nickrose
Joined: Jan 17 2008
Posts: 4334
July 05, 2019 - 05:30 pm

Sorry you are having trouble. I would suggest you try another computer, ideally using a USB connection.

If that fails, contact support@eventide.com for other options.