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#118667
rmaxwell
Moderator
Eventide Staff

First of all, let me apologize for any inconvenience customers have suffered as a result of software updates not coming as fast as one would like.  We are a small company with limited development resources.  We have been compiling a list of feature requests from customers since TimeFactor was first released. We are incorporating new features as quickly as we can, but there are limits to how quickly these can be incorporated because some features take longer than others to complete, and let's face it, we are perfectionists. 

As far as software updates go, TimeFactor was updated to v2.0 on June 19, 2008.  We have a new release for PitchFactor which will be released to public beta presently, and we are planning a new release for TimeFactor and ModFactor in the coming months.  There are always trade-offs in these new releases.  What I mean by that is there are always more features we would like to include but that would delay the release significantly (a single feature can take months to complete). These updates always take more time than we would like, but we appreciate your patience, and trust that each update is worth the wait.

We do not take our customers for granted. We strive to earn your trust and respect by continually improving our products, and by enhancing your investment through periodic software updates.  Our customers have truly become a part of our development process.