I am 100% with you and would like to know how to get my PitchFactor running smoothly. My biggest problem is that the HarPeggiator simply does not work at all; it alternates between a buzzing octave that sounds like a record skipping and other weird, unusable, completely anti-arppegiating noises. I bought the pedal specifically for this function! I am willing to send it somewhere and pay to get it going but I don't know where that somewhere is … better yet of course would be some sort of firmware fix. Please! Help! My talents are being denied by Eventide!