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I may have cried victory a little too soon ! Going down to 124 on the MIDI Mouse does bring up the word tuner in the Pitch's screen but.. i just plugged my bass & tried it & it doesn't work nor can i access it by pressing anything further on the pedal itself – any clues why this could be happening ? Maybe some setting on the H9 app ?
You're sure that you are plugged into Input 1 on the PitchFactor? I'm not sure if the tuner will work if you're plugged into Input 2.
Also, there should be a Source Instrument setting in Pedal Settings. You'll want to set that to Bass. Basses go lower in frequency that guitars, and if you are hitting the bottom string on the bass, the tuner might not work if the source instrument is set to guitar.