- Eventide Audio

Reply To: Pitchfactor stuck in Update mode. Can’t update with either Direct Updater or Update Utility

Home Forums Products Stompboxes Pitchfactor stuck in Update mode. Can’t update with either Direct Updater or Update Utility Reply To: Pitchfactor stuck in Update mode. Can’t update with either Direct Updater or Update Utility

#141960
stringbot
Participant

Similar problem here. PitchFactor was working fine until I tried updating to 5.2.0 using the Direct Updater via USB. Now when I power it up, it gives me a little light show (LED display self-test maybe?) and then everything goes black. I can boot it into update mode by holding the center foot pedal, and the Direct Updater app sees it, but hangs up on “Preparing for update. Checking device…”

I don’t have access to a Windows machine.