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March 15, 2016 at 8:53 pm
#142888
Hi Sean
Looks like you have a hardware issue – this ought to work without doing anything unusual.
First thing to try is to remove the lid and reseat the ribbons going to the top audio board.
If that fails, there is one socketed chip on that top board. Give that a wiggle.
If these don't do it, it may have to come home. Let's hope not.