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Home Forums Products Stompboxes New H9 issue “BT E2” ? Reply To: New H9 issue “BT E2” ?

eyeshift wrote:

oops…my H9 MAX just started giving me this message (BT e2) and the Bluetooth function is not working anymore. I can only connect via USB cable.

I already did all the regular troubleshooting described on this forum. Im afraid it´s an internal thing 🙁

Well, I just spoke to my colleague Nick about the BT E2 error.  Unfortuntately, that means that the Bluetooth chip isn't able to connect to anything else internally in the H9, and you're going to need to send your H9 in to us for us to fix it.  If you don't mind sending an email to support@eventide.com, they can give you the details of the return process.