Home › Forums › Products › Stompboxes › H9 firmware update crash › Reply To: H9 firmware update crash
May 5, 2016 at 4:09 pm #143289
gkellum, I am having this exact same issue. Are you able to help me out with the same solution? I was dumb and didn't backup my presets before updating, so if there is anyway to keep them and get it running that would be incredible.
I replied to a similar post you made on another thread. As I mentioned there, please send an email to firstname.lastname@example.org and let us know what kind of computer(s) you have access to, i.e. Mac or Windows. We can send you an alternative software updater. Most likely you will not lose your presets.