Hello,
This could be a few things:
- Did you pair the H90 with another device (Mac/iPhone/different iPad)? You will need to forget the H90 from any of these devices, or they will “steal” the connection when attempting to pair.
- Do you have any other Bluetooth devices like a WIDI dongle? Those may also “steal” the connection when attempting to pair.
- Are you absolutely sure you’ve forgotten on both the H90 and the iPad? Does anything show up in your iPad Bluetooth settings?
If you’re still having issues, please email support@eventideaudio.com with a video that displays the pairing issue and we can help you further there.
