Sorry to hear you are having issues.
Have you emailed support@eventideaudio.com? I just had a quick look and didn’t see any new support tickets from you.
It is best to troubleshoot issues like this using our support portal and not the forums.
It looks like you have USB update files on the drive if you are seeing the update menu when you boot into recovery mode. Please delete everything off the drive, then follow the instructions for the USB self-test and send the results to the support email.
