PLEASE HELP with Timefactor Update!
I just bought an Eventide Timefactor stompbox (serial # TF-01438) and I am trying to update to the newest version and I cannot get the update utility to recognize the Timefactor. I have a Sony Vaio laptop running XP and it has two fully functioning 2.0 USB ports. When I plug the Timefactor in it says that my hardware is ready to use then it disappears and the update utility tells me that ?No Eventide MIDI devices are detected?. I have tried uninstalling the drivers, reinitiating the Timefactor, unplugging and trying in different sockets, restarting my computer, etc? In the Sound Device manager the Timefactor shows as fully functioning and enabled and in Location; 0. All devices associated (i.e. USB, Line In, MIDI) are enabled. Please Help! I?m out of ideas.