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Installing Updates and New Algorithms to Your H9

Important

To get a new H9 algorithm you must update both H9 Control and the H9 Software. 

Updating an H9 / H9 Core:

Updating H9 Max:

1. Download & Update H9 Control

2. Update the Software on your H9

  1. Connect your H9 to H9 Control (via Bluetooth or USB Cable)
  2. Start H9 Control
  3. Click the Pedal icon at the bottom of the screen
  4. Click "Update Stompbox's Software"
  5. Select the latest release
  6. Click the "Install Software" button
  7. Do not disconnect or power down during the update. The update may take up to 12 minutes. 

3. New Algorithm

For H9 Max Owners

  1. In H9 Control, click on the Settings icon at the bottom of the screen
  2. Click the "Restore Purchases" button
  3. Click "Restore Purchases"

For H9 & H9 Core Owners

  1. In H9 Control, click on the Store icon at the bottom of the screen
  2. Click the H9 icon
  3. Select the Algorithm
    1. Click Try to audition the algorithm, or
    2. Click Buy to purchase

Troubleshooting

If you run into any problems with the updates, you can try the process again, check our support forums or send a message to support.