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EQ 65 Support

Activations/Registration

A: Before You Begin

You will need to provide three peices of information as part of this process:

1. iLok.com User ID & License Manager If you don’t have an ilok.com account, you can create one for free by visiting iLok.com Download and install the free iLok License Manager to activate and manage your plug-in licenses.  2. Eventide Account If you don't have an Eventide account, Click here to Register. A confirmation email will be sent after completion. If you don't see it, check your spam folder. 3. Serial Number & License Key

The Serial Number will be two letters followed by 6 numbers (i.e SR-######). The License Key will be 3 sets of 4 characters, a letter or a number, each; like XXXX-XXXX-XXXX. 

Received a free plug-in? If you received a license for UltraChannel or EQuivocate through a giveaway, they cannot be registered to your Eventide account. Ownership (and upgrade eligibility) is verified via iLok. Installation files are available here.

Registering Your Plug-in with Eventide Register your plug-in using your Eventide account, iLok user ID, serial number and license key. Activating Your Plug-in Find your plug-in license in the iLok License Manager and activate it on your computer. Download the plug-in installer and run it on the same computer as your DAW and iLok License Manager. Launch your DAW. If you do not see the plug-in, you may need to rescan.
A:

Using iLok License Manger, you can activate the license in two separate locations, each of which can be either a computer, or an iLok license key. You can move these licenses at any time using PACE's iLok License Manager software.

Compatibility

A:

All Eventide native plugins are 64 bit compatible with AAX, AU and VST.

A:

Eventide plug-ins work in AAX, VST and AU in 32 and 64-bit formats. 

General

A:

Eventide plug-ins do not require an iLok USB dongle, but to activate, you need an iLok user ID and the free software iLok License Manager. Visit iLok.com for more information.

A:

In order to authorize your plug-in you need to install the iLok License Manager from www.ilok.com and activate the license to your computer or iLok license dongle. Even if you have a licensed iLok plugged in, the iLok License Manager must be installed.

A:

There are several reasons you may see this error, but a common one is a mismatch of the serial number format. All Eventide plug-ins have a serial number in the form of XX-###### where XX represents a two letter sequence defining the product type and ###### is a 6 digit number. All plugins also have a 16 digit license key in the format ****-****-****-**** where each * can be either a letter or number. The license key is entered on the second page of the registration process.

If you believe your serial number and license key are entered correctly, please contact our Support department and we will solve the problem as quickly as possible.