H9 Control Support

A:

There is a workaround for popping up the entire keyboard. Try rotating your screen to the landscape mode when you see the number pad.

A:

Go to Settings -> General management -> Language and Input, now select "Samsung Keyboard" as the Default Keyboard. Then go to On-screen Keyboard -> Samsung Keyboard -> Smart typing and TURN OFF "Predictive text" there. Now try typing again.

A:

To be able to find H9s in H9 Control on Android devices, the Location service needs to be turned on, and H9 Control’s location permission has to be set to “always allow the app to access the location”.

A:

Yes. You can purchase algorithms from the Mac or Windows desktop version of H9 Control using PayPal.

A:

The price of algorithms varies, but most are $19.99.

A:

Yes. You can download the Android version of H9 Control here or by clicking the link below.

A:

If your pedals already have the latest firmware, the problem could be because of MIDI device names. H9 Control remembers a faulty/problematic name of a MIDI device and tries to connect to it every time it opens up. You can try "Reset Settings" in the Settings page and click "Reset all settings". 

A:

No. All preset selection and editing, along with system mode changes, can be done from the H9 itself. The H9 companion app, H9 Control, works on Windows, Mac, and iOS devices and will connect either via USB or wirelessly via Bluetooth.

A:

The source instrument setting optimizes the pitch algorithms and adjusts the ranges of filter knobs to best complement the selected source instrument. We've written a tutorial to show you how to change this setting.

A:

One iOS device can connect to at most three H9's at a time. If you connect to a fourth device, your iOS device will drop the oldest connection so there are still only three connections. You cannot, however, connect to one H9 from multiple iOS devices at the same time. Once an iOS device is paired with an H9, another iOS device will be unable to pair to the H9.

A:

Here are a few of the iPad clips we have used at Eventide and had good experiences with:

Talent iClaw Mic or Music Stand Holder for Apple iPad IK Multimedia iKlip for iPad

A:

Sonic Clamp (for iPhone 4S)

Castiv's Guitar Sidekick

A:

Yes, the H9 Control app works with all our stompboxes via USB on a MAC or PC. To update TimeFactor, ModFactor, PitchFactor, or Space simply update to the latest software version.

A:

The 4 digit PIN for Bluetooth pairing is the same as the last 4 digits of your H9's serial number. There are several ways to find the serial number:

The serial number is printed on a sticker on the bottom of the H9. If you have registered your H9, the serial number will also appear on the My Products tab of your account page (login required). Find the serial number by using the H9's System Mode, as follows Power on the H9 Press and hold the HOTKNOB button and Right Footswitch simultaneously for a few seconds to enter System Mode (The Left and Right Footswitch LEDs will flash RED continuously to remind you that you’re in this special mode) Turn the HOTKNOB until you see UTILS Press the HOTKNOB Turn the HOTKNOB until you see SER# Press the HOTKNOB Your serial number will scroll by. It starts with "H9-" Your PIN is the last four digits Press and hold the HOTKNOB button and Right Footswitch simultaneously for a few seconds to exit System Mode.

A: H9 Control works on the following iOS devices that are capable of running iOS 6 or greater and support Bluetooth communication: iPhone 4 or higher and iPad 2 or higher.   H9 Control also works on Mac OS X 10.6 or greater or Windows XP or greater via USB or Bluetooth.

A:

Yes. Presets can be stored to and retrieved via the H9 Control app.

A: There are 2 ways to import presets on iOS devices: • Download presets or preset lists to the Files app. On iOS 13 and later, you need to move preset files into the H9 Control folder in the Files app in order to import them correctly. Here is a demo video: https://share.eventide.com/wl/?id=NEnU6hfPVDBTjCCJwuEUIAdHBvlPIhp4 • Email preset or preset list files to yourself and open that email on your iOS device, and then click “Open in H9 Control" or “Copy to H9 Control”