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Saturate Support

Compatibility

A:

We currently test our plug-ins with the following DAWs:

Ableton Live, Cubase, FL Studio, Logic, Pro Tools, and Studio One.

If you experience problems with other DAWs, please post in our Plug-in Forum and we will do our best to investigate.

A:

Windows: AAX, VST2, and VST3 both in 32 and 64-bit

Mac: AAX, VST2, VST3, and AU all in 64-bit only

General

A:

There are several reasons you may see this error, but a common one is a mismatch of the serial number format. All Eventide plug-ins have a serial number in the form of XX-###### where XX represents a two letter sequence defining the product type and ###### is a 6 digit number. All plugins also have a 16 digit license key in the format ****-****-****-**** where each * can be either a letter or number. The license key is entered on the second page of the registration process.

If you believe your serial number and license key are entered correctly, please contact our Support department and we will solve the problem as quickly as possible.