We provide repair and support for products listed below:
|Stompboxes (TimeFactor, ModFactor, PitchFactor, Space, H9, Rose)||$100||✓||×|
|Plug-ins (Native and TDM)||n/a||✓||×|
|BD600 & BD600E Broadcast Delay||$300||✓||✓|
|BD960 Broadcast Delay||$250||✓||✓|
The flat rate prices are for “normal” failures and include parts, labor and return ground US shipping. International shipments will incur additional charges. Units subject to unusual conditions (lightning, fire, mechanical damage) or requiring extensive repair (e.g., mother board replacement) are not covered by the flat rate. A detailed quote will be provided prior to any repair. Shipping to Eventide must be prepaid and every product must be accompanied by an RMA number. RMA numbers are valid for 30 days from the date of issue. To request an RMA number, email support.