Contact Us - Eventide Audio

Contact Us

To Submit a Support Ticket

Email with the following information:

Hardware / Stompboxes: Product Name, Serial Number, and Software Version

Plug-ins: Product Name, iLok Username

Please include a detailed report of your problem. Most inquiries are answered within 24-48 business hours. Note that we are closed on weekends.

Customer Service Hours

Monday – Friday

9:00 AM – 5:00 PM EST 

8:30 AM – 7:30 PM EST

Observed Holidays

Eventide offices are closed in observance of the following holidays:

  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Thursday & Friday
  • Christmas Day through end of year

Mailing Address

Eventide Inc.
1 Alsan Way
Little Ferry NJ  07643
United States of America
Phone:  201-641-1200
Fax: 201-641-1640

Eventide is located near Route 46 in Little Ferry, NJ, and is a just few miles west of the George Washington Bridge and Manhattan/NYC.


Click the coordinates below to view our location on Google Maps:
GPS Location: 40.857158, -74.044470