No connect with Timefactor under Windows 7 64 bit

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    • February 25, 2010 at 1:06 pm #106896
      herb

        Hi,

        Impossible to connect my Timefactor under Windows 7 64 bit – failure of driver installation.

        Can you help me?

      • February 25, 2010 at 3:40 pm #120045
        nickrose
        Moderator
        Eventide Staff

          Sounds like a problem with your computer – sorry, beyond our control.

          TF does not need any extra drivers – it uses those provided by the OS.

        • February 27, 2010 at 6:18 pm #120054
          TubeAmped

            For what it's worth, I just got my TimeFactor in the mail yesterday (and loving it!!!), but was able to connect with no problems to my Dell XPS m1730 running Win 7 64 Bit.  What kinda computer are you runnin'?

            Later – Mike

          • February 27, 2010 at 7:06 pm #120056
            TubeAmped

              Let me clarify…  I am able to do the USB updating of the firmware, but have been unsuccessful at pulling the presets off of the unit to back them up.  I have an M-Audio Uno MIDI to USB device that I will attempt to do this with later and report back…

              Later – Mike

            • March 1, 2010 at 4:08 pm #120064
              nickrose
              Moderator
              Eventide Staff

                Some of the M-Audio adapters use Windows' built-in MIDI driver ("class compliant"), which had problems in earlier versions. M-Audio used to supply a better driver for Windows – don't know if they have one for W7 yet.

              • August 31, 2012 at 4:01 pm #123769
                Ihate100bees

                  Same problem, here.

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