H90 Control Software Not Working

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    • December 5, 2023 at 7:58 am #176516
      shijiesun
      Participant

        Hey Guys

        I just updated H90 control and firmware 1.7.1. but it comes with some seriuos bugs.

        I can connect my h90 in software but it cant show my lists/programs/presets, also the bank names are looking weird.

        Also the new iPad version H90 control has exactly the same bug.

        Basically this software is completely unuseable right now

        Any idea how to solve this problem???

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      • December 5, 2023 at 8:06 am #176518
        joecozzi
        Moderator
        Eventide Staff

          Hello shijiesun,

          Eventide is aware of this issue happening to a small number of users, and we need your help finding out why. Please email support@eventide.com so that we can take steps to remedy this. Thank you.

        • December 11, 2023 at 8:11 am #176646
          mayadouli
          Participant

            I have a similar problem，The preset Library page shows nothing.Hope it’s resolved. Thank you！！！！

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          • December 11, 2023 at 8:45 am #176649
            J Brau
            Participant

              Me too

               

            • December 11, 2023 at 8:53 am #176650
              J Brau
              Participant

                Me too,,,

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                • December 11, 2023 at 10:54 am #176655
                  tbskoglund
                  Keymaster
                  Eventide Staff

                    Sorry, that screenshot does not look like an Eventide product. Maybe you shared the wrong screenshot.

                    Any user experiencing the issue that was first reported in this ticket should email support@eventide.com.

                     

                • January 6, 2024 at 9:14 am #177092
                  mayadouli
                  Participant

                    还没有解决方案吗？

                    • January 6, 2024 at 10:40 am #177093
                      joecozzi
                      Moderator
                      Eventide Staff

                        我们仍在研究解决方案。如果您遇到此问题，最好的办法是发送电子邮件至 support@eventide.com 以获得最新选项。

                    • January 20, 2024 at 9:53 pm #177505
                      jonitto
                      Participant

                        Same issues here.

                         

                        Mac. Ventura 13.5.2

                         

                        Thank you!

                        • January 23, 2024 at 2:30 pm #177597
                          tbskoglund
                          Keymaster
                          Eventide Staff

                            We’ll have a new release of H90 Control ready soon that addresses this issue. Thanks for your patience.

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