Question Mark ? showing in Program Name after I save a new program to User 2

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    • #179586
      mikeander
      Participant

        I have looked everywhere for this and can’t find info.  I created a new program in H90 on User 2.  I went through the process of saving the Program and naming it.  When I am done, a question mark shows up on top of the name.  I have tried changing the name but it still gives me that.

         

        Any ideas please?

         

        Thanks

      • #179618
        tbskoglund
        Keymaster
        Eventide Staff

          Sorry for the issues you are having.

          Please follow the instructions to “Save H90 Logs” using H90 Control (#1 in the list here: https://cdn.eventideaudio.com/manuals/h90/1.7.5/content/h90-control/edit.html#parameters-edit-menu)

          You can send the logs to support@eventide.com and we can look into this.

        • #179701
          Hermetech
          Participant

            I had the same problem a couple of weeks ago, the patch doesn’t save properly, and it always has a question mark as the first character.

          • #183960
            melodioso
            Participant

              I’m having exactly the same issue, the name has a question mark as a first character and saving is not correct. Anyone found the reason here?

              Later today I will open a ticket, but just in case someone has a quicker answer.

              Thanks!

            • #194226
              eventandi
              Participant

                I’m having exactly the same issue on my new H90. Any Advices?

                Andi

                 

                • #194227
                  tbskoglund
                  Keymaster
                  Eventide Staff

                    Please follow the instructions to “Save H90 Logs” using H90 Control (#1 in the list here: https://cdn.eventideaudio.com/manuals/h90/1.7.5/content/h90-control/edit.html#parameters-edit-menu)

                    You can send the logs to support@eventide.com and we can look into this.

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