Firmware problem H90

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    • October 30, 2024 at 8:43 am #185894
      danperfect
      Participant

        Hi

         

        I tried to install the latest Beta, but it failed – I used both Control 1.7.11, and the new control beta 1.8.6.

        Using 1.7.11 I get the error File ‘XC-09236’ file size error, using 1.8.6 I get a ‘405’ error.

         

        Thinking the firmware might have been corrupted (unit working fine), I put it in recovery mode, and I cannot re-install any – even older – version of the firmware.

        What should I try now?

         

        Thanks, Dan

         

         

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      • October 30, 2024 at 9:21 am #185896
        danperfect
        Participant

          Actually, further to this I have just connected another unit, and I have the same problem and error message with it too, so doesn’t sound like corrupted firmware on the unit..

           

        • October 30, 2024 at 10:04 am #185897
          danperfect
          Participant

            H90 Control Version: 1.8.6 – Mac OSX 14.7
            Log started: 30 Oct 2024 12:43:10pm

            Initiated firmware update to version: 1.9.4
            ‼️ [H90InstallThread.cpp:220].run > Download of ‘h90-1.9.4.os’ failed with status: 405
            Initiated firmware update to version: 1.8.6
            ‼️ [H90InstallThread.cpp:220].run > Download of ‘h90-1.8.6.os’ failed with status: 405
            Initiated firmware update to version: 1.9.4
            ‼️ [H90InstallThread.cpp:220].run > Download of ‘h90-1.9.4.os’ failed with status: 405

          • October 30, 2024 at 10:08 am #185898
            danperfect
            Participant

              Ok, I’m guessing it’s your end – I have tried 2 different computers, 2 separate H90’s, multiple USB leads. I can’t restore or update.. Is there a service side error?

            • October 30, 2024 at 10:44 am #185899
              tbskoglund
              Keymaster
              Eventide Staff

                Sorry for the issues you are having and thanks for reporting this.

                We’ve just fixed the issue on our end so please try updating again and let us know if that works.

              • October 30, 2024 at 11:35 am #185902
                danperfect
                Participant

                  No problem, all sorted now, thanks!

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