I entered the wrong iLok account in My Plug-ins. What should I do?

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    • November 18, 2025 at 11:45 am #193357
      m10nft
      Participant

        Hello,
        I accidentally entered the wrong iLok account when registering my product.
        My correct iLok account is: mushimusic.com
        But I mistakenly registered it as: mushimusic.com@gmail.com

        Because of this mistake, the registration code can no longer be used.
        Could you please help me transfer the license to the correct iLok account?
        Thank you very much!

      • November 24, 2025 at 3:58 pm #193437
        tbskoglund
        Keymaster
        Eventide Staff

          Hello,

          Did you email support@eventideaudio.com about this issue? If it has not yet been resolved I can look into this for you.

        • November 26, 2025 at 3:59 am #193471
          chanmin
          Participant

            I am having the same problem. I sent an email.

          • November 27, 2025 at 9:39 pm #193486
            Elvis Elvis
            Participant

               

               

               

               

               

               

               

               

               

               

               

               

               

               

              During ILOK activation of TemperanceLite in Studio One Pro 7 I selected “QUIT” because I forgot my ILOK password. Since then the plugin doesn’t appear in my effects list in Studio One. It appears in my ILOK as activated and also appears in ProTools but not in Studio One. I uninstalled and reinstalled many times but it still doesn’t show up. I installed a DEMO of the PRO version and that works perfectly. Help.

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