H90 update issues

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    • #193926
      Jethro Toe
      Participant

        I tried both – for mac and for windows. This steps not working. Now my pedal just show EVENTIDE logo and not loading at all!

      • #193928
        Jethro Toe
        Participant

          After I copy old os. file from folder Firmware it is loaded. BUT something strange is happening. When I starded H90 Control it shows that new update is done, but when I connecting to pedal it shows me that pedal has old update and new algorythms not working!

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        • #193935
          tbskoglund
          Keymaster
          Eventide Staff

            Hello,

            I’ve moved your comments to a new topic, I’m not sure if you are experiencing the same issue as the other user and it is best for me to troubleshoot the issues separately to resolve the issue.

            That image shows that your software has not been updated.

            What happens when you try the Recovery mode update? Do you get an error message? https://cdn.eventideaudio.com/manuals/h90/1.12.5/content/appendix/startup.html#recovery-mode

            Are you using Mac or Windows?

          • #193937
            Jethro Toe
            Participant

              Hello! It’s not working. I did this all steps:
              Connect your H90 to your computer via USB
              Boot the pedal into Recovery Mode: https://cdn.eventideaudio.com/manuals/h90/1.10.7/content/appendix/startup.html#recovery-mode
              You should see a drive on your desktop labeled “H90 Pedal”
              Delete the contents of that drive
              Empty your computer’s trashcan
              Download the .os file from the following link, then drag it to the “H90 Pedal” drive: https://downloads.eventide.com/audio/firmware/h90/h90-1.12.5.os
              On your Mac, go to /Library/Eventide/H90 Control/FirmwareIf you cannot find the Library/Eventide folder, follow these instructions https://support.native-instruments.com/hc/en-us/articles/360020012418-Accessing-the-Hidden-User-Library-macOS
              Manually copy the latest .pak, and .bam files to the “H90 Pedal” drive
              Once the .os, .pak, and .bam files are all on “H90 Pedal”, eject the drive and restart the H90

              But pedal load without update after I did this steps. I tried in MacOs Tahoe 26.2 and Windows 11.

              Recovery mode running with no problem. I delete from H90 drive all files and then copied latest .pak, and .bam. But when I restart pedal it just loads. When I open H90 Control it shows that my pedal update version is v1.12.5 but when I connect my pedal to H90 Control the system setting shows that the currently version of software is 1.11.4.24. And new algorithms not works. I can select these algorithms, but the signal remains dry, without processing by the algorithm.

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            • #193941
              tbskoglund
              Keymaster
              Eventide Staff

                Thanks for the info. Please upload a screenshot of the “H90 Pedal” drive. You can see the files on my pedal in the attachment.

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              • #193943
                Jethro Toe
                Participant

                  The latest files in folder Firmware is dating by july 2025 XC-06002-h90-1.11.4.pak XC-06002-h90-1.11.4.24.bam

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                • #193946
                  tbskoglund
                  Keymaster
                  Eventide Staff

                    Thanks, ok it looks like you were unable to download the .pak and .bam files. Please hold tight and we’ll have a solution for you soon.

                  • #193947
                    Jethro Toe
                    Participant

                      I now decided to do the same thing but on a laptop with Windows and it looks like the update was installed correctly! Hallelujah! Now the new firmware version is indicated in the system settings and all the new effects work.
                      Thank you for your help and support!

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                    • #193949
                      tbskoglund
                      Keymaster
                      Eventide Staff

                        Good to hear!

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