Hello,

Below are some basic troubleshooting steps to try:

1. Confirm you have the latest version of the plug-in installed: Downloads
2. Open iLok License Manager, and confirm the plug-in license is activated to your machine or iLok dongle
3. If the above steps don’t solve your issue, close your DAW and run the plug-in uninstaller. The uninstaller is located at /Applications/Eventide/Uninstallers
4. Open your DAW and rescan your plug-ins, and then shut your DAW again
5. Deactivate and reactivate the plug-in license in iLok License Manager
6. Reinstall the plug-in
7. Reopen your DAW and rescan your plug-ins