Critical App Hang: Eventide Plugin/iLok on macOS Tahoe

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    • #194450
      folkert.meeuw
      Participant

        Dear Community, dear Support Team,

        I am reporting a severe stability issue involving an expired Eventide Harmonizer plugin (iLok-protected) under macOS Tahoe 26.2 and Ableton Live 12.5.3.

        The expired trial did not trigger a simple license error but caused a complete UI freeze of the DAW.

        • Process Flood: The system was overwhelmed by dozens of PluginLibraryService instances.
        • CPU Spike: Ableton Live remained unresponsive at over 50% CPU load.
        • Invisible Dialogs: Due to macOS Tahoe’s window management, no license warning was displayed, leaving the entire application in a “dead” state.

        It is unacceptable that a third-party license expiration can take an entire professional workstation hostage. I request better sandboxing and error handling to prevent such critical hangs.

        Best regards, Folkert

      • #194452
        folkert.meeuw
        Participant

          Screenshots from the system, done when starting Ableton Live 12, and process lists and system use.

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        • #194459
          tbskoglund
          Keymaster
          Eventide Staff

            Thanks for contacting us. We understand your frustration. We think this is likely a PACE issue, as the dialog is created and managed by PACE’s software. Could you try updating to the most current version of iLok License Manager and let us know whether this resolves the issue?

          • #194466
            folkert.meeuw
            Participant

              I’m cooperative. I’ve done what was requirement, but without success. The issue is deeper, then expected and not solved by installing the newest iLok License Manager. How? What is really going on? Seems it doesn’t know, really what it’s doing! Now I will use the uninstallers to see if issue is solved! I hope!

            • #194467
              folkert.meeuw
              Participant

                Screen video! – I see black screen, mouse moving. Sometimes I feel MacOS Tahoe 26.2 hates me more than everything else. I’m sorry for that issue with MacOS, too. I’ll repeat it later. promised!

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