No I never managed to get it to work and then had to put it aside for a while to concentrate on other things.
I know what you mean about being grumpy – I had actually sold my timefactor but had to take it back when the seller could not get it to upgrade – so I had to pay for the shipping back.
I got the suggestion to contact support directly so that is what I will do.
Do you get the same problem as I that in normal mode the computer recognises the timefactor but not in update mode? It just seems bizarre.