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#121303
edmiddlebrooks
Participant

I have had no problem with Windows 7 here.  In fact, it was very intuitive but wouldn't work with my WinXP.  I understand a lot of people's computers are different, but I've NEVER in my 10 year Senior Systems Administrator career heard a company tell its customers to use a different computer period.  I was told that by support when my Pitch Factor wouldn't work on my XP computer.  I got no more support on the issue and had to go on my own.  I don't know what the right combination of steps I took resolved my issue, but after doing my own troubleshooting I was able to get it working flawlessly, without support.