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Eventide Staff

There is an occasional update (which we are trying to fix) where the update is successful, but resetting the unit afterward is unsuccessful – this sound like what you have. If the update itself fails, this is usually pretty obvious.

My guess is that your update was OK but you did not re-init the unit – this would mean that the old presets were running with the new system, which could easily give the results you describe.

I would suggest that you back up any current presets, then try the update again and re-init as recommended afterward.