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#121561
spburns
Participant

    I just bought a new Pitchfactor and am having this same problem.

    I recently sent this message to support@eventide.com.

    I recently purchased a new Eventide Pitchfactor and am having a problem controlling its
    parameters using MIDI. I have updated the firmware on the
    Pitchfactor to the latest OS (Update V3) from the Eventide
    website.

    Specifically, I am trying to control the Pitchfactor using
    MIDI signals sent from an Elektron Monomachine. I have
    successfully been able to change the parameters on the
    Pitchfactor using MIDI CCs from the Monomachine but the
    Pitchfactor does not respond to MIDI Pitch Bend (Wheel)
    signals from the Monomachine.

    I have the Pitchfactor's MIDI Receive Channel and MIDI Sysex
    Channel both set to MIDI Channel 4 and the Monomachine also
    set to output on MIDI Channel 4. As I said, the Pitchfactor
    does successfully respond to regular MIDI CCs from the
    Monomachine in this configuration.

    When I switch the Pitchfactor into Utility mode and navigate
    to the MIDI settings for Receive MIDI Control the MIDI Learn
    function on the Pitchfactor correctly identifies incoming
    MIDI CCs from the Monomachine but does respond to incoming
    MIDI Pitch Bend.

    I have monitored the MIDI signals output by the Monomachine
    using the software program 'MIDI Monitor' under OSX and have
    confirmed that the Monomachine is correctly sending MIDI Pitch
    Bend on the correct channel (MIDI Channel 4), so it is not a
    problem with the MIDI signal generated by the Monomachine.

    I have looked through the posting on the Knowledge Base page
    of the Eventide website and have not seen any posts concerning
    this problem.

    Please let me know what I need to do so that I can get the
    Pitchfactor to respond to incoming MIDI Pitch Bend signals.