Yes, I'm having a little trouble with the SPACE Freeze function as well. Not the pedal, I just don't quite understand it all. I'm only starting to explore the SPACE (with the latest update); I typically plan to use Bank Mode, but have been told I need to be in Play Mode. And that to get a note/chord Frozen, I need to use the Hot Switch.
Is all that correct so far? Won't work properly in Bank Mode? I can get Infinite to work in Bank, just can't seem to get Freeze. Does the Mix need to be up near/at 100%? Hit a note/chord, then the Hot Switch (in Play)? Am I correct that Infinite works in Bank (and Play), but Freeze only in Play?