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Reply To: Question about factory reset and software update

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#125704
gkellum
Member

billyknowles:

Q: If I proceed with factory reset, will my v3.5 software update be preserved?

Sorry to hear about the problem.  If you do a factory reset, you won't lose the software update.  You'll want to back up any presets you have on your TimeFactor though, because they'll be overwritten with the factory presets.