Hi dan le-
When did you submit a request for the UltraChannel license? The free license was a promotion that was only available through July 8th. If you did get one of those licenses originally , please email support@eventide.com for assistance. However, it sounds like you just downloaded the plug-in and license today for the first time, which is just a 2 week demo license. Please let me know if that is not the case.
Thanks,
Tom
